Project Management Office

Company Overview

ProCircular is about relationships and trust. We provide organizations with practical expertise and guidance to manage risk, improve security readiness, meet regulatory commitments, and continually address the latest cyber threats.

People are at the center of our philosophy, and quality is the cornerstone. We build trust by being approachable, realistic, and unbiased. Each client’s unique goals guide our work, and every project produces a tangible result and a clear roadmap. We’re passionate about cybersecurity, serious about quality, and built around people.

Position Summary

This role is responsible for leading both projects and the department charged with assisting and managing projects from initiation through closure, ensuring we are meeting the time-frame requirements and are meeting the client’s needs.

Essential Job Functions

• Design and supervise the strategy of the program, along with all direct reports and teammates.
• Maintain and successfully grow the Project Management Office (PMO) department.
• Assist and manage information security projects from initiation through closure, ensuring all projects are delivered on time, within scope, and according to client needs.
• Successfully manage the relationship with the client and all stakeholders and serve as the primary point of contact to clients and internal teams for day-to-day execution.
• Facilitate the growth of internal communications and process development.
• Review necessary processes and document/train the necessary personnel on best practices.
• Improve the formality and frequency of client communication and interactions.
• Track and manage resources and project schedules.
• Ensure resource availability and allocation and advise when resources are constrained.
• Coordinate internal resources and third parties/vendors for the execution of projects.
• Create and maintain comprehensive project documentation.
• Prepare, document, and maintain standard operating procedures and protocols.

Position Requirements 

The requirements listed below are representative of the knowledge skills and abilities required. Employees who do not possess the requirements for a job at the time of hire will not be considered for the position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Required Skills and Experience:

• Minimum of 5 years of Project Management experience.
• PMP (Project Management Professional), ScrumMaster, or similar certifications.
• Ability to communicate with clients clearly and professionally.
• Hands-on experience in project management and information security.
• Experience establishing and managing positive working relationships with clients.
• Must have a natural drive for learning and a “self-starter” attitude with a strong attention to detail.
• Demonstrable skill/ability in the areas of managing projects, working collaboratively with others, and presenting oneself professionally.
• Capable of working effectively independently and in a team environment.
• Flexible and adaptable to changing work environment.
• Ability to prioritize multiple tasks and manage time efficiently.
• Communicate positively with clients and escalate any issues and/or messages accordingly.
• Fluent in Microsoft Office.

Desired Skills and Experience:

• Skilled in business communication and problem-solving.
• Experience working in a fast-paced environment with competing or changing priorities.
• Experience with creating and/or quality-checking business or technical writing is preferred.
• Experience with monday.com.

Education and Experience Requirements:

• Bachelor’s degree in business management, project management, communications, marketing, or related program.
• Solid references from peers and/or former employers.

Language Requirements:

The primary language of ProCircular is English. Excellent communication skills are required, defined as the ability to:

• Actively listen for total comprehension.
• Ask questions that enhance the understanding of a certain topic.
• Relay information and/or instruction descriptively and understandably in both written and verbal format.

Travel Requirements:

Valid driver’s license is required for occasional travel.

Employment Status

Full-Time: Full-Time employees are defined legally as working at least 30 hours per week, however; full-time positions at ProCircular require at least 40 hours. This position requires 40 hours worked within a regular workweek. Occasionally, time over 40 hours may be necessary to meet the requirements of the position. As long as performance expectations are met, employees may flex his or her schedules, subject to preapproval of one’s direct supervisor.

Schedule Expectations

Our normal hours of operation are from Monday through Friday, from 8:30 am to 5:00 pm. This position is full-time and requires at least 40 hours a week. Some training and development series may be outside the scope of this time period, as we will work with the hours of our clients. Additionally, there may be times that require travel to or from a work-related location outside of regular office hours.

Supervision Requirements

This position will supervise the Project Manager position(s) and the Project Manager Internship position(s).

Performance Expectations

All teammates are evaluated at least annually on their performance based on the essential job functions in this job description, along with ProCircular’s Core Values:

It’s about people

• People define every part of our business. Growth potential is based on the abilities and personalities of the people involved. Technology solutions are a part of the equation, but it’s the people in an organization that define its true security. We work hardest when we’re supporting one another. We take care of each other; we take care of our families, and in doing so we take better care of our customers.

Fear is the mind killer

• We don’t let fear define the need for our services and we don’t present a problem without discussing realistic response or mitigation options. There’s more than enough to worry about in life and plenty of people telling us to be afraid. We’re solutions people, not fear mongers.

Strong opinions lightly held

• Opinions are important—they coalesce facts, reason, experience, and judgment into actionable points of view. We present our opinions with logic and reason rather than emotions, offering several alternatives to each challenge and the supporting data. The rejection of an idea is not a rejection of the individual or their merit. Everyone has a voice and a chance to speak, regardless of title, station or seniority.

Quality over speed, speed over cost

• Every organization must consciously balance quality, speed, and cost. We will always put the quality of our work first. We make great efforts to move quickly, but never at the expense of quality. While we strive to keep our services affordable, we never choose an inexpensive alternative that will adversely impact quality or speed.

Cool heads, warm hearts

• We keep a cool head and help others do the same, especially in a crisis. We approach adversity with patience, logic, and understanding. Mistakes happen; we don’t hide, ignore, condemn, or fear them. Mistakes are opportunities to exemplify honesty, accountability, professionalism, tolerance, and grace. Instead of pointing a finger, we use humor, empathy, and fun when it matters most.

R-E-S-P-E-C-T

• We treat each other how we hope to be treated. We don’t yell; we aren’t condescending, and we always try to understand the other person’s perspective, before reacting to it. We keep it light and we listen. We extend this principle to our customers, and we understand that talking down to them is the easiest way to send them to a competitor.

Tomorrow just happened

• Life is what happens when we’re busy making other plans. We work hard on today but we’re always thinking about the future. We take extra time to make sure we’re learning and looking ahead. No matter what your discipline or area of expertise, you’re adding your capabilities to the long-term plan for the organization and its clients.