![Motor Coach Industries](https://media.trabajo.org/img/noimg.jpg)
Shop Supervisor
2 weeks ago
MCI is North America’s public and private market motor coach leader. Products include the luxury J-Series (an industry best-seller for over a decade), the workhorse D-Series, and the brand new zero-emission luxury and commuter coaches: the battery-electric J4500 CHARGE™ and MCI D45 CRT LE CHARGE™. MCI also provides maintenance, repair, 24-hour roadside assistance, parts, and technician training through the industry’s only Automotive Service Excellence (ASE) accredited MCI Academy. Further information is available at www.mcicoach.com.
POSITION SUMMARY:
Manages the daily service operations and customer service support of the service center.
WHAT YOU WILL DO:
- Supervise technicians to perform quality, timely and efficient work. Prioritizes schedules and assigns work.
- Promote and schedule training and development of service technicians.
- Responsible for delivering technician operating performance results in line with established and posted goals.
- Manages the failure analysis and warranty decision making process.
- Determine customer payment method and prepare internal external customer quotations.
- Maintain operation of shop and service areas in a safe, clean and effective manner as established by company policy.
- Comply with all federal, state and local regulations to operation including but not limited to EPA, OSHA, DOT and worker's compensation.
- Facilitate maintenance of company-owned shop equipment, vehicles and property.
- Manage shop supplies, tooling expenditures and related inventories.
WHAT YOU NEED TO BE SUCCESSFUL:
- Associate's or Technical School preferred.
- Minimum of 3-5 years of related experience required.
WHY JOIN OUR TEAM:
- Motor Coach Industries is Reliability Driven - we value safety, high quality products and employee engagement in everything we do.
- MCI offers excellent wages and a world-class benefits package. Employees are eligible for benefits on first day of employment.
- Paid Vacation, Sick, and Holidays
- Ongoing employee development through a variety of in-house training initiatives.
OUR WHY:
We exist to move people. Our mission is to design and deliver exceptional transportation solutions that are safe, accessible, efficient and reliable.
NFI Group is a leading independent global bus manufacturer providing a comprehensive suite of mass transportation solutions. News and information is available at www.nfigroup.com, www.newflyer.com, www.mcicoach.com, www.nfi.parts, www.alexander-dennis.com, www.arbocsv.com, and www.carfaircomposites.com.
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