Business Services Specialist

2 months ago


Huntley, United States Addison Group Full time
Job DescriptionJob Description

Job Title: Business Services Support Specialist

Location (city, state): Huntley, IL

Industry: Global Manufacturing

Pay: Up to $50K based on years of experience


About Our Client:

A global manufacturing company located in Huntley, IL, seeking a Business Services Support Specialist to join their collaborative and friendly team.


Job Description:

Supporting customers with quotations, orders, and resolving any issues. Maintaining close relationships with internal teams for seamless communication and customer satisfaction. Coordinating and communicating inventory levels, shipment, and product updates.


Key Responsibilities:

  • Prepares and processes customer quotes to the appropriate Sales representative or Customers.
  • Monitors and ensures each quote is processed promptly and properly executed.
  • Receives and answers routine customer questions, comments, and concerns in a professional and courteous manner.
  • Establishes new accounts via telephone, email, or correspondence with the Sales team.
  • Prepares documentation containing customer specifications for Engineering, Finance, and Quality.
  • Performs CRM entries as needed and monitors entries made by Sales.
  • Coordinates and communicates inventory level, shipment arrival, and product updates.


Qualifications:

  • Bachelor’s degree required
  • At least one year of business services, customer service, or purchasing experience
  • Excellent Microsoft Office (including Word, Excel, PowerPoint) and CRM skills
  • Excellent knowledge and recent use of metrics
  • Excellent written and verbal communication skills


Perks:

  • FREE health insurance



Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.




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