Mortgage Servicing Associate

4 weeks ago

Decatur, United States Hickory Point Bank Full time
Job DescriptionJob Description

Grow with us.

If you are interested in growing your career within the financial industry, don't miss this opportunity. When you work at Hickory Point Bank & Trust, you're surrounded by people who are innovative, creative, and empowered to do what's right for customers, and we're seeking the right professional to join us.

Basic Functions:

The Mortgage Servicing Associate will process a variety of loan servicing transactions in a friendly, efficient, and accurate manner and in accordance with all Hickory Point Bank and Trust policies and procedures. The Mortgage Servicing Associate will be responsible for various reports and preparing correspondence in a timely and accurate manner. Communicate effectively with customers, servicing companies, and bank staff in person and over the phone.

Essential Duties:

  • Responsible for monitoring and ensuring that homeowners' insurance coverage is in place and adequate for all mortgage secured loans, including escrowed and non-escrowed loans
  • Coordinate all force-placed insurance coverage
  • Perform a variety of system file maintenance
  • Perform check back of file maintenance
  • Handle customer inquiries in a professional, timely manner
  • Assist with various special projects
  • Perform additional duties assigned by management
  • Provide back-up for other operational positions as directed by management

Knowledge, Skills and Abilities:

The Mortgage Servicing Associate must have strong computer skills, including Microsoft Office Suite skills (Word, Excel, PowerPoint, and Outlook). Attention to detail and deadlines is crucial, as is the ability to multi-task. The individual is expected to have a strong work ethic, outgoing and positive personality, and maintain the confidentiality standards of the Bank. Strong communication skills and a high degree of professionalism are necessary in this position.

  • Accommodation - Desire and motivation to help others.
  • Cautiousness - Inclination to make decisions carefully and think through relevant facts and alternatives. Ability to follow procedures.
  • Idea Orientation - Preference for thinking creatively and generating new ways to solve problems.
  • Thoroughness - Tendency to pay attention to detail. Conscientious when handling detail intensive projects.
  • Urgency - Motivation to take quick action in order to obtain immediate results.

Training and Experience:

  • High school diploma is required; Associate degree or higher preferred
  • Loan operations experience, preferred

Position Requirements:

  • Strong skills with Microsoft Office (Word, Excel. PowerPoint and Outlook)
  • Confidentiality, high degree of integrity
  • Accuracy and attention to detail
  • Portray a professional image of self and the Bank
  • Willingness to accept ongoing projects as necessary
  • Standing, filing, bending, kneeling, keyboarding, telephone usage, climbing stairs & ladder, sitting for extended periods of time

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not an exhaustive list of functions, duties, knowledge, skills, abilities, training, experience, or requirements associated with the position.


This is a full time, non-exempt position eligible for a robust benefit package.

The successful completion of a pre-employment drug screen, background check and credit check are required.

Hickory Point Bank & Trust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

  • Mortgage Loan Officer

    1 month ago

    Decatur, United States Primary Residential Mortgage Full time

    Primary Residential Mortgage, Inc. (PRMI) is expanding its operations in Georgia, and seeks a Mortgage Loan Officer, to develop and accelerate this growth.Why PRMI?We pride ourselves on being more than just a workplace, we are a tight-knit work family.Join a company with a strong brand culture and values that resonate throughout our organization.We cultivate...

  • Mortgage Loan Officer

    4 weeks ago

    Decatur, United States Primary Residential Mortgage Full time

    Primary Residential Mortgage, Inc. (PRMI) is expanding its operations in Georgia, and seeks a Mortgage Loan Officer, to develop and accelerate this growth.Why PRMI?We pride ourselves on being more than just a workplace, we are a tight-knit work family.Join a company with a strong brand culture and values that resonate throughout our organization.We cultivate...

  • Mortgage Inspector

    1 month ago

    Decatur, United States NOFS Full time

    Job DescriptionJob DescriptionJob Summary:NOFS (Northern Ohio Field Services) is currently seeking an experienced Mortgage Inspector to join our growing team in  Newton County MS. As a Mortgage Inspector at NOFS, you will be responsible for conducting inspections on residential properties to ensure occupancy status. This is a Contractor Other position and...

  • Mortgage Inspector

    4 weeks ago

    Decatur, United States NOFS Full time

    Job DescriptionJob DescriptionJob Summary:NOFS (Northern Ohio Field Services) is currently seeking an experienced Mortgage Inspector to join our growing team in  Newton County MS. As a Mortgage Inspector at NOFS, you will be responsible for conducting inspections on residential properties to ensure occupancy status. This is a Contractor Other position and...

  • Customer Service Associate

    2 weeks ago

    Decatur, United States Force Home Services Heating, Air Conditioning & Plumbing Full time

    Force Home Services Heating, Air Conditioning, & Plumbing is currently hiring for a full-time Customer Service Associate to assist our customers and ensure they have a great experience with us in the Denton, TX area. This HVAC customer service representative position earns a base salary starting at $15/hour and can earn over $60,000/year with bonuses and...

  • Member Service Hybrid Agent

    7 days ago

    Decatur, United States Delta Community Credit Union Full time

    **Position** Member Service Hybrid Agent (Decatur) Job Code-5393 req5112 Decatur Full Time The Hybrid Member Service Agent position is a mix of the Teller and the Member Service Agent role. Watch the videos below to learn more. Delta Community is the largest and one of the fastest growing credit unions in Georgia. Our rapid growth has created additional...

  • Associate Personal Banker

    3 days ago

    DECATUR, TX, United States WELLS FARGO BANK Full time

    Why Wells Fargo:Are you ready for the next step in your career? This is where it begins - at a company known for our "Well Life" approach to supporting employees' career aspirations, work-life balance, and mental and physical health. We ranked #2 on the 2023 LinkedIn Top Companies list - and #1 among financial services companies - as the best workplace "to...

  • Customer Service Associate

    2 weeks ago

    Decatur, Illinois, United States Hickory Point Bank Full time

    Join our team of professionals.Are you passionate about the financial industry and looking to advance your career? Look no further. At Hickory Point Bank & Trust, we value innovation, creativity, and integrity in providing exceptional service to our customers. We are currently in search of a dedicated professional to fill an important role within our...

  • Customer Service Associate

    4 weeks ago

    Decatur, United States Hickory Point Bank Full time

    **Grow with us.** If you are interested in growing your career within the financial industry, don't miss this opportunity. When you work at Hickory Point Bank & Trust, you're surrounded by people who are innovative, creative, and empowered to do what's right for customers, and we're seeking the right professional to join us. This key role will have direct...

  • Customer Service

    2 weeks ago

    Decatur, United States The UPS Store Full time

    **Full-time position - $13.00 per hour. Wages are paid bi-weekly****Benefits included: immediately accrue PTO, paid holidays, health insurance after 6 months (little cost to you)***The UPS Store is a privately owned franchise and is a subsidiary of United Parcel Service which provides, shipping, shredding, printing, fax, passport photos, personal and...

  • Customer Service Associate

    2 weeks ago

    Decatur, United States Hickory Point Bank Full time

    Grow with us. If you are interested in growing your career within the financial industry, dont miss this opportunity. When you work at Hickory Point Bank & Trust, youre surrounded by people who are innovative, creative, and empowered to do whats right for customers, and were seeking the right professional to join us. This key role will have direct contact...

  • Customer Service Sales Associate

    7 days ago

    Decatur, United States Mosquito Squad Full time

    We are looking for highly motivated, determined, competitive and highly personable individuals to come be the “voice” of Mosquito Squad. Your primary responsibility will be to answer inbound calls, promote and sell the full suite of Mosquito Squad services, with a focus on our 21-day barrier treatment program. While working a flexible schedule, you’ll...

  • Decatur Member Assistant

    1 month ago

    Decatur, United States CEFCU Full time

    Are you ready to make the most of your talents and abilities, while helping others make the most of their finances? Apply to join Team CEFCU! CEFCU member service team members are critical to the success of the credit union. They provide a professional, knowledgeable, and caring experience when members contact us. We are looking for individuals who are...

  • Financial Services Agent

    4 weeks ago

    Decatur, United States The Sullivan Agency Full time

    Job DescriptionJob DescriptionJoin Our Winning Team - Sales Agent Position with The Sullivan AgencyAre you looking for a rewarding career in Insurance with high earning potential and growth opportunities? Look no further than the Sullivan Agency!We specialize in protecting families with various INSURANCE PRODUCTS such as life, whole life, mortgage...

  • Financial Services Agent

    4 weeks ago

    Decatur, United States The Sullivan Agency Full time

    Job DescriptionJob DescriptionJoin Our Winning Team - Sales Agent Position with The Sullivan AgencyAre you looking for a rewarding career in Insurance with high earning potential and growth opportunities? Look no further than the Sullivan Agency!We specialize in protecting families with various INSURANCE PRODUCTS such as life, whole life, mortgage...

  • Financial Services Agent

    3 weeks ago

    Decatur, United States The Sullivan Agency Full time

    Job DescriptionJob DescriptionJoin Our Winning Team - Sales Agent Position with The Sullivan AgencyAre you looking for a rewarding career in Insurance with high earning potential and growth opportunities? Look no further than the Sullivan Agency!We specialize in protecting families with various INSURANCE PRODUCTS such as life, whole life, mortgage...

  • Financial Services Agent

    2 weeks ago

    Decatur, United States The Sullivan Agency Full time

    Job DescriptionJob DescriptionJoin Our Winning Team - Sales Agent Position with The Sullivan AgencyAre you looking for a rewarding career in Insurance with high earning potential and growth opportunities? Look no further than the Sullivan Agency!We specialize in protecting families with various INSURANCE PRODUCTS such as life, whole life, mortgage...

  • Financial Services Agent

    1 week ago

    Decatur, United States The Sullivan Agency Full time

    Job DescriptionJob DescriptionJoin Our Winning Team - Sales Agent Position with The Sullivan AgencyAre you looking for a rewarding career in Insurance with high earning potential and growth opportunities? Look no further than the Sullivan Agency!We specialize in protecting families with various INSURANCE PRODUCTS such as life, whole life, mortgage...

  • Financial Services Agent

    2 days ago

    Decatur, United States The Sullivan Agency Full time

    Job DescriptionJob DescriptionJoin Our Winning Team - Sales Agent Position with The Sullivan AgencyAre you looking for a rewarding career in Insurance with high earning potential and growth opportunities? Look no further than the Sullivan Agency!We specialize in protecting families with various INSURANCE PRODUCTS such as life, whole life, mortgage...

  • Senior Loan Officer

    2 weeks ago

    Decatur, United States Harrison Gray Search and Consulting LLC Full time

    Harrison Gray Search has partnered with a local credit union to find their next Senior Loan Officer. This is an Executive-Track position, that has upward mobility potential based on performance and personal interests. Our client is a community-based organization that prides itself on being the loan expert. Reporting to the Chief Lending Officer, the Senior...