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Licensed Insurance/ Health Plan Specialist
1 month ago
The Health Plan Specialist is responsible for membership retention (Healthcare insurance) in all product lines offered by the client. The position responds to inquiries from current and potential members as well as appointed and potential brokers.
Insurance Specialist Job Responsibilities:
Participate in telephonic and email marketing campaigns to build membership
Adhering to the schedule to maximize idle and availability time
Receive inbound calls to assist members / potential members with recertification / new applications and handles agent relations issues as they arise
Demonstrate a comprehensive understanding of company products and services
Maximize availability to service inbound calls by remaining cognizant
Maintains confidentiality, adhering to policies and procedures as well as HIPAA, CMS, etc.
Insurance Specialist Job Requirements:
HS Diploma or GED
MUST be licensed with the Texas Department of Insurance (MUST Life and Health)
Entry-level licensed Agents welcome
1 yr experience in Medicaid and CHIP, healthcare insurance, experience with nonprofit organizations assisting low-income population or customer service related preferred
Sales experience
Call center experience preferred
Spanish speaking (bilingual) is highly preferred
Proficient in MS Word, Excel
Insurance Specialist Job Details:
Pay Rate - $20 -22hr (based on experience)
Monday – Friday; 8 am – 5 pm
Full benefits offered – healthcare, dental, vision, 401k program
Temp-to-Hire opportunity
Dean’s Professional Services is a national, award-winning staffing solutions firm. Since 1993, DPS has placed over 45,000 professionals across the nation. We work with our clients to provide placement opportunities that match your skill, experience, and personality. For more information please visit www.deansprofessionalservices.com.
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