Licensed Insurance/ Health Plan Specialist

1 month ago


Houston, United States Deans Professional Services Full time
Job DescriptionJob DescriptionDean’s Professional Services is now hiring for qualified, professionalInsurance/Health Plan Specialiststo work throughout the greater Houston area for a renowned, non-profit healthcare coverage company. -Candidates must have exceptional customer service, healthcare experience with Medicare, CHIP, or healthcare insurance.


We are on a mission to create care that’s more convenient and professional. With solutions that are value-based and patient-centered. To accomplish this, we are looking for individuals who share our sense of excellence, and are ready to embrace new opportunities
The Health Plan Specialist is responsible for membership retention (Healthcare insurance) in all product lines offered by the client. The position responds to inquiries from current and potential members as well as appointed and potential brokers.

Insurance Specialist Job Responsibilities:

  • Participate in telephonic and email marketing campaigns to build membership

  • Adhering to the schedule to maximize idle and availability time

  • Receive inbound calls to assist members / potential members with recertification / new applications and handles agent relations issues as they arise

  • Demonstrate a comprehensive understanding of company products and services

  • Maximize availability to service inbound calls by remaining cognizant

  • Maintains confidentiality, adhering to policies and procedures as well as HIPAA, CMS, etc.


Insurance Specialist Job Requirements:

  • HS Diploma or GED

  • MUST be licensed with the Texas Department of Insurance (MUST Life and Health)

  • Entry-level licensed Agents welcome

  • 1 yr experience in Medicaid and CHIP, healthcare insurance, experience with nonprofit organizations assisting low-income population or customer service related preferred

  • Sales experience

  • Call center experience preferred

  • Spanish speaking (bilingual) is highly preferred

  • Proficient in MS Word, Excel

Insurance Specialist Job Details:

  • Pay Rate - $20 -22hr (based on experience)

  • Monday – Friday; 8 am – 5 pm

  • Full benefits offered – healthcare, dental, vision, 401k program

  • Temp-to-Hire opportunity

Dean’s Professional Services is a national, award-winning staffing solutions firm. Since 1993, DPS has placed over 45,000 professionals across the nation. We work with our clients to provide placement opportunities that match your skill, experience, and personality. For more information please visit www.deansprofessionalservices.com.



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