Finance Administrator

Finance Administrator

Department:

Finance

Reports to:

Wholesale Operations Manager

Location:

Raleigh, NC

Position Status:

Full-Time

Status:

Hourly, Non-Exempt

Management Level:

Non- Management

JOB SUMMARY

KIOTI Tractor, a leader in the design and manufacture of compact tractors, utility vehicles, turf care, and compact construction equipment, is seeking a Finance Administrator to join our team onsite in Raleigh, NC. The ideal Finance Administrator candidate will have banking and/or Accounts Receivable experience and be customer-oriented to properly resolve issues with customers.

KEY RESPONSIBILITIES OF JOB

• Responsible for daily posting and application of all customers payments and credits received through various sources.
• Responsible for completing transfer of invoices from one customer to another.
• Process check request received from customers.
• Address and resolve customer inquiries regarding their account which may involve, but not limited to, reconciliation, payment posting/reversals, explanation of account, password resets, invoice and statement request.
• Send out notices to customers and be able to track and follow up on responses.
• Assist with gathering required documentation from customers.
• Train new and existing customers on using available resources.
• Complete all other duties as assigned.

EDUCATIONAL AND PHYSICAL REQUIREMENTS

• 2+ years of customer service, banking/teller, accounts receivable, collection, and/or bookkeeping experience
• Knowledge of Microsoft products: Word, Excel, PowerPoint, and Outlook
• Outstanding written and verbal communication skills with the ability to effectively present information
• Ability to follow through all tasks assigned and notifying involved parties
• Ability to manage multiple tasks and achieve deadlines under pressure