Technical Client Sales Support
2 weeks ago
- Engage with clients to facilitate software subscription renewals, contributing to our impressive 98% retention rate.
- Keep customers informed through order acknowledgments and provide regular updates on their service requests.
- Add, change, and maintain customer records in our CRM system (NetSuite) and other software platforms like Salesforce.
- Handle inbound customer calls and direct them to the appropriate team or resource within the organization.
- Collaborate with team members across different functions, including order management and subscription services, providing cross-functional support as needed.
- Participate in various special projects, ensuring high-quality delivery and customer satisfaction.
- 2+ years of client support or business experience, preferably in a technical or software-related field.
- Proficiency with Microsoft Office (Excel and Word), and experience with CRM and ERP software (NetSuite and Salesforce, or similar).
- Exceptional ability to handle and resolve customer issues efficiently, knowing when and how to escalate to technical teams.
- Strong team orientation and collaborative work style.
- Outstanding communication skills, with the ability to ask insightful questions and understand client needs.
- Demonstrated organization and time management skills, with strong attention to detail and the ability to multi-task effectively.
- A great personality is key, as this role involves a significant amount of customer-facing interaction. We are looking for a go-getter who can build and maintain strong client relationships.
- Medical, Dental, Vision & 401k available
- PTO Program
- Referral bonus program
-
Technical Sales Support Specialist
2 weeks ago
Germantown, United States TeamSoft Full timeJob Summary: Engage with clients to facilitate software subscription renewals.Keep customers informed through order acknowledgments and provide regular updates on their service requests.Add, change, and maintain customer records in our CRM system (NetSuite) and other software platforms like Salesforce.Handle inbound customer calls and direct them to the...
-
Technical Sales Support Specialist
2 weeks ago
Germantown, United States TeamSoft Full timeJob Summary: Engage with clients to facilitate software subscription renewals.Keep customers informed through order acknowledgments and provide regular updates on their service requests.Add, change, and maintain customer records in our CRM system (NetSuite) and other software platforms like Salesforce.Handle inbound customer calls and direct them to the...
-
Technical Sales Support Specialist
2 weeks ago
Germantown, United States TeamSoft Full timeJob Summary: Engage with clients to facilitate software subscription renewals.Keep customers informed through order acknowledgments and provide regular updates on their service requests.Add, change, and maintain customer records in our CRM system (NetSuite) and other software platforms like Salesforce.Handle inbound customer calls and direct them to the...
-
Technical Sales Support Specialist
3 hours ago
Germantown, United States TeamSoft Full timeJob Summary: Engage with clients to facilitate software subscription renewals.Keep customers informed through order acknowledgments and provide regular updates on their service requests.Add, change, and maintain customer records in our CRM system (NetSuite) and other software platforms like Salesforce.Handle inbound customer calls and direct them to the...
-
OEM Technical Sales Manager
1 day ago
Germantown, United States Enercon Industries Full timeJob Details Job Location Germantown Plant - Germantown, WI Position Type Full Time Description Position Summary Exceptional career opportunity in Technical Sales for experienced sales professional to represent an industry leader. In this role you'll work with leading OEMS around the world to integrate our surface treating solutions into their printing,...
-
OEM Technical Sales Manager
3 days ago
Germantown, United States Enercon Industries Full timeJob DetailsJob LocationGermantown Plant - Germantown, WIPosition TypeFull TimeDescriptionPosition SummaryExceptional career opportunity in Technical Sales for experienced sales professional to represent an industry leader. In this role you'll work with leading OEMS around the world to integrate our surface treating solutions into their printing, coating,...
-
Mechanical Engineering Manager jdd
3 days ago
Germantown, United States Argus Technical Services Full timeMechanical Engineering Manager jddENGINEER DUTIES AND RESPONSIBILITIES1. Plans and organizes project staff according to project requirements and schedules.2. Assigns project personnel to specific phases or aspects of project such as technical studies, machine design, detail drawings and bills of material.3. Reviews product design for compliance with...
-
Client Advocate
3 days ago
Germantown, United States EC Pro US Full timeEC PRO US IS LOOKING FOR A CLIENT ADVOCATEDo you love horses & technology? Stop scrolling - this job may be perfect for you!This is an exciting Client Advocate role for the right person who has a passion for equestrian life and wants to build a career in the software-as-as-service (SaaS) industry.This is a unique opportunity to take an established brand in...
-
Client Advocate
4 days ago
Germantown, United States EC Pro US Full timeEC PRO US IS LOOKING FOR A CLIENT ADVOCATE Do you love horses & technology? Stop scrolling - this job may be perfect for you! This is an exciting Client Advocate role for the right person who has a passion for equestrian life and wants to build a career in the software-as-as-service (SaaS) industry. This is a unique opportunity to take an established brand...
-
Client Advocate
5 days ago
Germantown, United States EC Pro US Full timeEC PRO US IS LOOKING FOR A CLIENT ADVOCATE Do you love horses & technology? Stop scrolling - this job may be perfect for you! This is an exciting Client Advocate role for the right person who has a passion for equestrian life and wants to build a career in the software-as-as-service (SaaS) industry. This is a unique opportunity to take an established brand...
-
Client Advocate
3 days ago
Germantown, United States EC Pro US Full timeJob DescriptionJob DescriptionEC PRO US IS LOOKING FOR A CLIENT ADVOCATE Do you love horses & technology? Stop scrolling - this job may be perfect for you!This is an exciting Client Advocate role for the right person who has a passion for equestrian life and wants to build a career in the software-as-as-service (SaaS) industry.This is a unique opportunity to...
-
Office Administrator
1 day ago
Germantown, United States Advanced Manufacturing Careers Full timeOverview: **High Tech Market | Support the Sales Team** At GSC, we provide 3D engineering solutions to our customers around the country. For over 30 years, our team is dedicated to strategically tackling even the toughest requests with a ‘can-do' attitude. As we actively expand, our determination and focus to drive innovation and new product development...
-
Office Administrator
4 days ago
Germantown, United States Graphics Systems Corp. Full timeOverview High Tech Market | Support the Sales Team At GSC, we provide 3D engineering solutions to our customers around the country. For over 30 years, our team is dedicated to strategically tackling even the toughest requests with a 'can-do' attitude. As we actively expand, our determination and focus to drive innovation and new product development...
-
Client Relationship Manager
4 days ago
Germantown, United States Korn Ferry Full timeKorn Ferry is a global organizational consulting firm. We help clients synchronize strategy and talent to drive superior performance. Korn Ferry works with organizations to design their structures, roles, and responsibilities. We help them hire the right people to bring their strategy to life. And we advise them on how to reward, develop, and motivate their...
-
Desktop Support Technician
1 month ago
Germantown, United States BCS IS IT Full time3rd shift Support Technician We are looking for a Desktop Support Technician to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude...
-
Sr. Controls Engineer ajc
3 days ago
Germantown, United States Argus Technical Services Full timeSr. Controls Engineer ajcESSENTIAL DUTIES AND RESPONSIBILITIES This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.1. Designs electrical, pneumatic, and hydraulic controls equipment and systems, specifies components, programs, and...
-
Technical Program Manager
4 days ago
Germantown, Maryland, United States Planet Technologies Full timePlanet Technologies is looking for a highly motivated senior manager with excellent technical and leadership skills to manage, plan and execute large-scale technology projects and programs. The position requires the individual to serve as the point of contact and manager of the activities needed to establish and manage multiple programs. In this role you...
-
Outside Sales Engineer
1 week ago
Germantown, United States NCW Full timeJob DescriptionJob DescriptionOutside Sales – Flow ControlYou will spend your time interacting with your customers in determining their valve automation and pump related equipment needs, while providing solutions/services to meet those needs. You will have a direct impact on customer satisfaction, retention and sales results!...
-
IT Support Specialist
4 weeks ago
Germantown, United States Dunhill Professional Search Full timeserve as a part of the incident management team in a 24X7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a part of the Live Site work stream and will require an understanding of core Windows Azure components and tools to diagnose...
-
IT Support Specialist
7 days ago
Germantown, United States Dunhill Professional Search & Government Solutions Full timeserve as a part of the incident management team in a 24X7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a part of the Live Site work stream and will require an understanding of core Windows Azure components and tools to diagnose...