Receptionist Client Service Associate
3 weeks ago
Flexible Schedules Available:
- Day shift , Night shift , Weekends , Weekdays
- Full-time or Part-time
What youll do here: - Greets all potential clients with a friendly and professional demeanor.
- Engages in conversation with potential clients to share information about Jackson Hewitts services and promotions.
- Quickly and accurately verifies and enters customers personal and Form W-2 information into Jackson Hewitts proprietary software.
- Assists with scheduling tax preparation appointments.
- Monitor client flow at the location and keeps clients engaged during periods of wait time.
- Monitor client activity and takes initiative to answer phones and resolve client issues.
- Meets set-up deadlines to ensure office locations meet brand/marketing appearance standards in time for office openings.
- Assists in maintaining a clean and inviting workplace, this may include removal of trash, vacuuming or sweeping, cleaning counters, cleaning glass, etc.
- Assist leadership in marketing and recruitment efforts, as needed.
Skills youll bring for success: - Good interpersonal and communication skills.
- Demonstrated ability in working in a high-volume retail environment preferred.
- Basic knowledge of computer functions required to include setup of office computer systems and the ability to troubleshoot issues.
- Customer service or sales experience preferred.
- Reliable transportation and a valid driver's license and insurance preferred.
- High School Diploma/GED, or equivalent related business experience preferred.
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