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Housekeeping Houseperson
1 month ago
- Paid time off
- 401(K) with employer match
- Holiday Pay
- Medical, Dental and Vision Insurance with Wellness Credits
- Employee Assistance Program
- Basic Life, AD&D
- Disability Benefits
- Employee Meals
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Flexible and long hours sometimes required.
- Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
- Employees must at all times be attentive, friendly, helpful and courteous to all guests and fellow employees.
- Walk assigned floors at beginning and end of shift; remove papers, trays and dishes, remove trash and linens and note any areas that need immediate cleaning.
- Use proper two-way radio etiquette at all times when communicating with other employees.
- Use daily checklist to complete cleaning the areas and items listed below as assigned:
- Elevator lobbies
- Trash cans
- Glass tables
- Furniture
- Ice machines/vending areas
- Elevator doors/frames
- Service landings/linen closets
- Stair wells
- Vacuum and/or mop hard floors
- Other projects as assigned by management
- Practice safe work habits to ensure safety to guests, fellow employees and self.
- Handle items for "Lost and Found" according to Q Center standards.
- At the end of the shift, turn in all keys and assignment sheets to the Housekeeping Office.
- Report maintenance issues by dialing 0 or to Housekeeping Supervisor/Manager.
- Be familiar with correct guestroom cleaning procedures to assist with cleaning, if needed.
- Pick up any Room Attendant's dirty linen or trash, as needed.
- Before leaving section, collect all trash from the service landings and take to/dispose in outside trash dumpsters, per center procedures.
- Vacuum guest corridors.
- Deliver guest amenities to rooms, as requested, within 20 minutes per Q Center standards.
- Assist Housekeeping as needed; delivering bed boards, roll-aways, refrigerators, irons, coffee, etc.).
- Deliver any clean linen and supplies to assigned sections, as needed.
- Maintain cleanliness and organization of breakrooms, linen rooms, storage closets, dock areas and stairwells.
- Ensure overall guest satisfaction.
