Coordinator, Care Services
3 months ago
POSITION SUMMARY:
A Care Services Coordinator is a navigator and resource for families living with ALS. A Care Services Coordinator assists those diagnosed with ALS and their caregivers in attaining their maximum functional potential. Acts as a liaison between patient/family, healthcare personnel, and community resources to ensure necessary care is provided promptly and effectively. This position reports to the Care Services Director and will be based in Nashville, Tennessee.
DUTIES AND RESPONSIBILITIES:
Program Delivery and Measurement – Performs routine to moderately complex care management activities and patient advocacy across the continuum of care in order to facilitate and promote quality of life and minimize fragmentation of health care delivery. Manages an assigned caseload of Nashville clients to include, but not limited to, developing care plans, home assessment visits, ALS clinic support, outreach and enrollment of clients.
- Perform patient and family centered assessments, clinic visits, clinical coordination, family education conferences, advocacy, and other related areas of need.
- Evaluate the client to identify limitations which impede daily living; record case notes on a timely basis; develop care plans and advocate the coordination of social/health services where needed.
- Identify short and/or long-term needs of routine and chronically ill patients and their families using established programs, policies, procedures and guidelines.
- Work collaboratively as a liaison/team member between ALS Association and ALS Association Treatment Centers to ensure effective communication and continuity of care for patient services.
Support Groups – Plans and facilitates monthly support group(s) for clients/families; occasionally provide educational portion of monthly meeting; arrange for professional/expert topic speakers. Responsible for growth and function of support group(s).
Public Education and Awareness – Facilitate professional/educational in-service programs as necessary; acting as a resource to the community and other staff members. Collaborate with Development Team in promoting the Walk to Defeat ALS, as well as attend key special events.
Administrative Functions – Ensures that all materials provided and utilized are in accordance with National or Chapter policy and best practices; maintains confidential document and computer-based files of clients’ information and retrieval system for interrelated files and records; prepares regular reports of activities; ability to format and proofread detail-oriented letters, memoranda, and reports using Microsoft Office programs.
- Maintain a polished professional demeanor, excellent interpersonal skills in dealing with all staff, Board members, organization clients, private corporations and/or public offices. Excellent organizational and time management skills are essential.
- Actively promote the Associations mission, services, programs and events in the community.
- Other duties as may be assigned.
QUALIFICATIONS:
- Bachelor’s degree, Masters preferred, in public health, social work, nursing or related field.
- Minimum 3 years experience in health care or community service/relations setting which include assessments, care plan, ongoing advocacy, and high level of performance.
- Knowledge of Medicare, Medicaid, patient assessment skills, care planning, and case management preferred.
- Knowledge of clinical and ethical regulations.
- Must be willing to travel across Middle Tennessee (as required).
- Must have and maintain a valid drivers’ license.
- Ability to work nights and/or some weekends (as required).
- Experience with volunteer management preferred.
- Good computer skills. Proficiency with Microsoft Office products and an understanding of databases, such as Salesforce.
- Commitment to organization, accuracy, attention to detail, highly efficient and conscientious about thorough follow-up.
- Skilled communicator, with superior interpersonal, verbal and written skills.
- Able to handle confidential information and maintain high confidentiality.
- Ability to work under and comply with continuous and multiple deadlines and evolving priorities.
- Ability to manage multiple projects/cases simultaneously.
- Team player who enjoys interaction with professionals, peers, volunteers and those served by the organization.
- Ability to sit for long periods of time.
- Ability to move about to retrieve files and receive clients.
- Experience with home health and hospice is a plus
PAY TRANSPARENCY:
The ALS Association’s pay range for this position is $22.51 - $27.99 per hour.
The ALS Association has compensation ranges for various work locations throughout the United States, allowing us to compensate employees competitively and consistently in diverse geographic markets. The above-listed listed range shows prospective compensation for this role; the appropriate range will be established by what is eventually determined to be the candidate's primary work location. Various factors, including the complexity and significance of the role, job duties/requirements, relevant experience and abilities, and primary work location, determine individual compensation. Compensation ranges are evaluated and typically adjusted on a regular basis. Offers are made within the compensation range that is in effect at the time of the job offer.
The Association may, at its discretion, offer merit-based increases tied to individual performance. The benefits listed may differ depending on employment status with the Association. Healthcare benefits, a 401(k) plan with employer match, short-term and long-term disability coverage, basic life insurance, well-being benefits, paid time off and several paid holidays are available to Association employees, among other benefits.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
The ALS Association endeavors to make www.als.org accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please email onlineaccommodations@alsa-national.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
The ALS Association highly encourages their employees to be fully vaccinated, as considered per the CDC guidelines, with the COVID-19 vaccination. Requirements to have or obtain a COVID-19 vaccination may be applicable by state, local, and other federal orders or applicable lawful requirements by third-party clinics, vendors, or events attended on ALS Association business. If applicable, proof of vaccination will be required, unless approved for a legally required exemption by The ALS Association.
Powered by JazzHR
LYaFtXce2e
-
Care Coordinator
4 days ago
Nashville, Tennessee, United States All Heart Home Care Full timeAbout All Heart Home CareWe are a trusted, family-owned, Medicare-certified Home Health agency with a strong commitment to providing quality care to our patients.The Intake Coordinator RoleThe Intake Coordinator will play a crucial role in determining the eligibility of individuals needing home health services. This involves obtaining necessary information...
-
Care Coordinator
1 week ago
Nashville, Tennessee, United States All Heart Home Care Full timeAbout All Heart Home CareWe are a trusted, family-owned, Medicare-certified Home Health agency with a long history of providing quality care to families in Tennessee.Our MissionOur mission is to provide cost-effective, quality home health services that promote and enhance the quality of life for those we serve.The Intake Coordinator RoleThe Intake...
-
Care Services Coordinator
7 days ago
Nashville, Tennessee, United States The ALS Association Full timeCare Services Coordinator Job DescriptionThe ALS Association is a leading health organization dedicated to finding the cause of ALS and discovering a cure. As a Care Services Coordinator, you will play a critical role in empowering people with ALS and their families to live fuller lives.Key Responsibilities:Program Delivery and Measurement: Perform routine...
-
Care Services Coordinator
5 days ago
Nashville, Tennessee, United States The ALS Association Full timeCare Services Coordinator Job DescriptionThe ALS Association is a leading health organization dedicated to finding the cause of ALS and discovering a cure. As a Care Services Coordinator, you will play a critical role in empowering people with ALS and their families to live fuller lives.Key Responsibilities:Program Delivery and Measurement: Perform routine...
-
Care Coordinator
2 weeks ago
Nashville, Tennessee, United States All Heart Home Care Full timeAbout All Heart Home CareWe are a trusted, family-owned, Medicare-certified Home Health agency with a strong commitment to providing quality care to families in Tennessee.Job SummaryThe Intake Coordinator will play a critical role in determining the eligibility of individuals needing home health services by gathering necessary information from referral...
-
Coordinator, Care Services
2 months ago
Nashville, United States The ALS Association Full timeThe ALS Association is the only nationally affiliated not-for-profit health organization dedicated solely to ALS. The mission of the ALS Association is to find the cause of the disease and discover a cure through global, cutting-edge research. The ALS Association empowers people with Lou Gehrig's Disease and their families to live fuller lives by providing...
-
Coordinator, Care Services
3 months ago
Nashville, United States The ALS Association Full timeThe ALS Association is the only nationally affiliated not-for-profit health organization dedicated solely to ALS. The mission of the ALS Association is to find the cause of the disease and discover a cure through global, cutting-edge research. The ALS Association empowers people with Lou Gehrig's Disease and their families to live fuller lives by providing...
-
Care Services Program Coordinator
4 weeks ago
Nashville, Tennessee, United States The ALS Association Full timePosition OverviewThe ALS Association is a dedicated not-for-profit organization focused exclusively on ALS, striving to uncover the disease's causes and develop effective treatments through innovative research. The Association aims to empower individuals affected by Lou Gehrig's Disease and their families by offering compassionate support and care.ROLE...
-
Care Services Program Coordinator
4 weeks ago
Nashville, Tennessee, United States The ALS Association Full timePosition OverviewThe ALS Association is a dedicated non-profit organization focused exclusively on ALS, aiming to uncover the disease's causes and find a cure through innovative research. The Association supports individuals with Lou Gehrig's Disease and their families by offering compassionate care and resources.ROLE SUMMARY:The Care Services Coordinator...
-
Care Services Program Coordinator
4 weeks ago
Nashville, Tennessee, United States The ALS Association Full timePosition OverviewThe ALS Association is the only nationally affiliated not-for-profit health organization dedicated solely to ALS. The mission of the ALS Association is to find the cause of the disease and discover a cure through global, cutting-edge research. The ALS Association empowers people with Lou Gehrig's Disease and their families to live fuller...
-
Nursing Care Coordinator
5 days ago
Nashville, Tennessee, United States Harmony Senior Services Full timeWhy Harmony Senior Services?We offer a comprehensive benefits package, including 401k, full-time and part-time benefits, employee referral bonuses, and incentives for our team members.Our company values training, development, and career laddering, providing opportunities for growth and advancement.We prioritize work-life balance, flexible scheduling, and a...
-
Care Coordinator
1 week ago
Nashville, Tennessee, United States All Ways Caring HomeCare Full timeAbout the RoleWe are seeking a skilled Care Coordinator to join our team at All Ways Caring HomeCare. As a Care Coordinator, you will play a vital role in ensuring the provision of high-quality services to our clients.Key ResponsibilitiesConduct home visits to assess the needs of our clients and schedule timely follow-up visits to ensure the provision of...
-
Care Coordinator
1 day ago
Nashville, Tennessee, United States All Ways Caring HomeCare Full timeJob Title: Care CoordinatorAt All Ways Caring HomeCare, we are seeking a skilled Care Coordinator to join our team. As a Care Coordinator, you will play a vital role in ensuring the provision of high-quality services to our clients.Key Responsibilities:Conduct home visits to assess the needs of our clients and schedule timely follow-up visits to ensure the...
-
Care Coordinator
3 days ago
Nashville, Tennessee, United States All Ways Caring HomeCare Full time{"title": "Care Coordinator", "content": "Join Our Team as a Care CoordinatorAt All Ways Caring HomeCare, we are dedicated to providing exceptional care to our clients. As a Care Coordinator, you will play a vital role in ensuring that our clients receive the best possible care.Key Responsibilities:Meet with clients and their families to assess their needs...
-
Nashville, United States All Heart Home Care Full timeJob DescriptionJob DescriptionAll About All Heart Home Care:All Heart Home Care is a health care company with diverse opportunities. At the core, we are a family of caregivers devoted to improving the quality of life for our patients and clients. We believe that people find the most comfort and happiness in the familiarity of their own home and that everyone...
-
Service Coordinator
2 weeks ago
Nashville, Tennessee, United States Alliance Laundry System Full timeJob SummaryThe Service Coordinator is a key member of the Alliance Laundry Systems team, responsible for coordinating and facilitating the Service Teams' routes and schedules. This role requires strong organizational and communication skills, with the ability to think strategically and critically assess problems.Key ResponsibilitiesOperational Support:...
-
Service Coordinator
2 weeks ago
Nashville, Tennessee, United States Alliance Laundry System Full timeJob SummaryThe Service Coordinator is a key member of the Alliance Laundry Systems team, responsible for coordinating and facilitating the Service Teams' routes and schedules. This role requires strong organizational and communication skills, as well as the ability to work effectively in a fast-paced environment.Key ResponsibilitiesOperational Support:...
-
Care Coordinator
1 week ago
Nashville, Tennessee, United States ConcertoCare Full timeAbout the RoleCare Navigators play a vital role in delivering exceptional patient care at ConcertoCare. As a key member of our clinical team, you will provide front-office support, ensuring seamless communication and coordination between patients, care teams, and healthcare providers.Key ResponsibilitiesCommunication and Coordination: Manage inbound calls,...
-
Patient Service Coordinator
2 weeks ago
Nashville, Tennessee, United States Vanderbilt University Medical Center Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Service Coordinator to join our team at Vanderbilt University Medical Center. As a Patient Service Coordinator, you will be responsible for providing exceptional customer service to our patients and their families, ensuring a smooth and efficient experience throughout their visit.Key...
-
Service Coordinator
1 month ago
Nashville, United States Alliance Laundry System Full timeOverview: The Service Coordinator is a professional who is involved in the day-to-day operations of their assigned area while following the Alliance Laundry Systems quality standards, policies, and procedures. Contributes to increasing team efficiency by providing support both operationally and administratively. Participates in process improvement...
