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Dental Receptionist
3 months ago
$17 - $26 hourly
Responsibilities:- Write down treatment information after every visit and ensure patient records include current dental histories
- Provide patients with oral hygiene advice to make sure they maintain pristine dental care a healthy smile
- Tell patients what oral hygiene steps they need to take in order to prevent infection after dental procedures
- Ensure the patient area is ready for exams and procedures by prepping equipment like x-ray machines, anesthetics, and impression materials and cleaning and laying out dental instruments
- Assist dentists and dental hygienists during any procedures or examinations by handing off dental instruments and ensure each patient's mouth is comfortable, dry, and accessible to the dentist
- Works 40 hours, present specialist days performing all the responsibilities as they presently exist or as they may change due to the demands and needs of the office
- Provides clinical support to all providers and staff
- Assists in generating optimum schedule by assigning Dental Assistants to Doctors and Hygienists, along with finding staff to fill in when necessary
- Reports to the Dental Office Manager during Team Leader Meetings on a weekly basis for feedback, assistance, and supervision to review duties and responsibilities
- Provides backup to the Dental Chief Patient Care Coordinator regarding all essential administrative duties and assists with office oversight and coverage
- Collaborates with the Dental Office Manager and Dental Chief Patient Care Coordinator to ensure Dentists, Dental Assistants, and Dental Patient Care Coordinators are following proper policies and procedures
- Leads morning huddles with Dental Assistants daily for supervision with all staff and to provide oversight and direction for a smooth workflow
- Oversees the day-to-day operations of the office and supervises
- Maintains Inventory of Dental supplies
- Candidates must have graduated from an accredited dental assistance program with an associate’s degree
- Possess the ability to provide patients with excellent care and service
- Superb multitasking, interpersonal, and communication skills
- Basic data entry and computer skills
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Essential Function:
- Ensures collaborative effort between staff with regard to correct provider scheduling
- Interview new hires and provide training to all new staff as well as ensure policies and procedures are being adhered to
- Responsible for completion of 100% of performance evaluations for all back office employees on a quarterly basis
- Reviews and processes time/attendance records, and monitors overtime and vacation requests for all supervised staff
- Works with the Dental Office Manager and Chief Dental Patient Care Coordinator to ensure adequate coverage for all clinical operations
- Forecasts develop and implement policies and procedures in the areas of customer service, human resources, and budgetary goals and objectives
- Responsible for onboarding and new employee training, such as links to online programs, including OSHA, Sexual Harassment, and Infection Control
- Responsible for the day-to-day technical flow of clinical operations of Soul Dental, such as maintenance of rooms, dental equipment, and IT/Server issues
- Monitoring of Lab cases and communication with Labs
- Monitor and maintain office cleanliness
- Ensure Dental Assistants are working as a Team both in the office and across all Soul Dental locations
- Steps in and Assists Dentist and/or Dental Hygienist in all phases of Dentistry when required
Soul Dental is a contemporary, energetic, and growing company co-founded by two female friends. Our mission is to consistently provide exceptional customer service with high-quality dental care that is affordable for the majority of the public with PPO Insurance. We provide multi-specialty services so that it is convenient for our patients and offers a wonderful learning opportunity for our Doctors. With music playing in the background and a surrounding atmosphere with the latest technology, Soul Dental is truly a wonderful team environment where everyone can learn and grow.
