Customer Service Representative

6 days ago


Henrico, United States MGN Foundation Full time
Job DescriptionJob Description

We are a premier Event Promotions Firm known for our exceptional focus on customer service and innovative promotional strategies. With a diverse client base and a national presence across five territories, we specialize in creating impactful brand experiences that drive consumer engagement and client satisfaction.

Position Overview: Join our team as an Entry Level Customer Service Representative, where you will play a vital role in providing direct customer and client support at promotional events. This position offers comprehensive training, growth opportunities, and the chance to make a meaningful impact through community involvement and charitable initiatives.

Key Responsibilities:

  • Engage directly with consumers at promotional events to promote client brands and products.
  • Provide exceptional customer service and support, ensuring a positive consumer experience.
  • Learn and apply promotional strategies to effectively communicate brand messages.
  • Assist in event setup, execution, and breakdown to ensure smooth operations.
  • Build rapport and maintain relationships with customers and clients.
  • Contribute to team goals and collaborate with colleagues to achieve success.

Training and Benefits:

  • Comprehensive paid training provided by a national manager to equip you with the skills needed for success.
  • Travel opportunities to various promotional events and locations.
  • Opportunities for community and charity involvement to support meaningful causes.
  • Flexible scheduling to accommodate varying event needs and personal commitments.
  • Numerous advancement opportunities based on performance and dedication.

Qualifications:

  • Previous customer service experience is required.
  • Must have reliable transportation to travel to promotional events.
  • Ability to learn and apply marketing and promotional strategies effectively.
  • Strong interpersonal skills with a customer-focused approach.
  • Desire for an entry-level opportunity with aspirations for management roles.

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