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Customer Service Representative
6 days ago
We are a premier Event Promotions Firm known for our exceptional focus on customer service and innovative promotional strategies. With a diverse client base and a national presence across five territories, we specialize in creating impactful brand experiences that drive consumer engagement and client satisfaction.
Position Overview: Join our team as an Entry Level Customer Service Representative, where you will play a vital role in providing direct customer and client support at promotional events. This position offers comprehensive training, growth opportunities, and the chance to make a meaningful impact through community involvement and charitable initiatives.
Key Responsibilities:
- Engage directly with consumers at promotional events to promote client brands and products.
- Provide exceptional customer service and support, ensuring a positive consumer experience.
- Learn and apply promotional strategies to effectively communicate brand messages.
- Assist in event setup, execution, and breakdown to ensure smooth operations.
- Build rapport and maintain relationships with customers and clients.
- Contribute to team goals and collaborate with colleagues to achieve success.
Training and Benefits:
- Comprehensive paid training provided by a national manager to equip you with the skills needed for success.
- Travel opportunities to various promotional events and locations.
- Opportunities for community and charity involvement to support meaningful causes.
- Flexible scheduling to accommodate varying event needs and personal commitments.
- Numerous advancement opportunities based on performance and dedication.
Qualifications:
- Previous customer service experience is required.
- Must have reliable transportation to travel to promotional events.
- Ability to learn and apply marketing and promotional strategies effectively.
- Strong interpersonal skills with a customer-focused approach.
- Desire for an entry-level opportunity with aspirations for management roles.
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