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Senior Director of Aquatics

2 months ago

Bloomington, United States Bloomington-Normal YMCA Full time
Job DescriptionJob DescriptionDescription:

This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. Under the supervision of the Chief Operating Officer, the Senior Director of Aquatics is responsible for operations, supervision, and programming of a state of the art indoor aquatics center in accordance with YMCA policies and procedures.


YMCA Mission and Core Values:

The mission of the YMCA is to put Christian principles into practice through programs, services, and relationships that build healthy spirit, mind, and body for all. The Core Values of the YMCA are Caring, Honesty, Respect, and Responsibility. At the Bloomington-Normal YMCA we are a team of employees dedicated to advancing the mission and values of the YMCA through service and support of all members in our unique community.


Our Culture:

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.


YMCA Required Competencies:

Mission Advancement: Accepts and demonstrates the Ys values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fundraising.

Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.

Relationships: Builds authentic relationships in the service of enhancing individual and team performance to support the Y’s work.

Communication: Listens and expresses self effectively and in a manner that reflects a true understanding of the needs of the audience.


Requirements:

  • Staff Supervision and Development: Recruit, train, supervise, and evaluate aquatic staff, including lifeguards, swim instructors, and other aquatic personnel. Provide ongoing professional development and training.
  • Risk Management and Safety: Develop, implement, and monitor comprehensive risk management plans and safety procedures to ensure a safe environment for all members, staff, and visitors.
  • Emergency Preparedness and Response: Develop and implement emergency response plans for aquatic facilities. Conduct regular drills and training sessions for staff.
  • Policy Development and Enforcement: Develop, implement, and enforce policies and procedures related to aquatic operations and risk management. Ensure compliance with all local, state, and federal regulations.
  • Program Operations and Management: Oversee the implementation, operations, and evaluation of all aquatic programs to ensure they meet the community's needs and align with YMCA standards.
  • Program Evaluation and Improvement: Regularly assess program effectiveness through surveys, feedback, and performance metrics. Make data-driven decisions to enhance program quality and outcomes.
  • Program Expansion and Innovation: Identify opportunities for new programs and services that meet emerging community needs and trends. Lead the development and implementation of innovative initiatives.
  • Budget Management: Prepare, manage, and monitor the aquatic department budget, ensuring financial sustainability and efficiency. Oversee revenue generation and cost control measures.
  • Facility Maintenance: Ensure the aquatic facilities are maintained to the highest standards, including regular inspections, maintenance, and repairs. Coordinate with the facility director, maintenance staff and external vendors as needed.
  • Community Engagement and Partnerships: Build and maintain strong relationships with community organizations, schools, and local agencies to promote aquatic programs and safety initiatives.
  • Member Services and Retention: Ensure high levels of member satisfaction and retention by providing exceptional customer service and addressing member concerns promptly and effectively.
  • Marketing and Promotion: Collaborate with the marketing team to promote aquatic programs and services through various channels, including social media, newsletters, and community events.
  • Professional Development and Networking: Stay current with industry trends, best practices, and regulatory changes by participating in professional development opportunities and networking with other aquatic professionals.
  • Collaboration with YMCA Leadership: Work closely with YMCA executive leadership and other department heads to ensure alignment of aquatic programs with the overall mission and goals of the organization. Contribute to strategic planning and organizational development initiatives.

Work Environment:

  • Use of a computer for extended periods of time and communication using a computer and phone/smart device.
  • Sitting, reaching, and ability to move around the work environment.
  • Occasional lifting up to 50+ pounds.
  • Use of vision abilities including close vision, distance vision, and the ability to adjust.
  • Moderate to loud noise levels in the work environment.
  • Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.
  • Sufficient strength, agility and mobility to perform essential functions of position and to supervise program activities.
  • Required to hear noises and distress signals in the aquatic environment, including in the water and anywhere around the zone of responsibility.
  • Required to remain alert with no lapses of consciousness.

Required Education, Skills and Qualifications:

  • Bachelor degree in Recreation, Health/Fitness, Exercise Physiology, or equivalent experience. Master degree in Recreation Management or related field, preferred.
  • Minimum five years of related experience in aquatic management in the YMCA, Parks and Recreation, JCC, or similar nonprofit.
  • Required Certifications: Red Cross Lifeguard Certification, First Aid and CPR.
  • Preferred certifications include: Lifeguard Instructor (LGI), Lifeguard Instructor Trainer (LGIT), Water Safety Instructor (WSI), Waterpark or Swift Water Rescue, and Certified Pool Operator (CPO).
  • Demonstrates strong interpersonal, public relations and communications skills, including the ability to make presentations and handle media inquiries.
  • Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
  • Superior time management efficiency with the ability to manage multiple projects simultaneously.
  • Computer literacy skills and experience with standard business operations systems and membership database systems.

Preferred Skills and Qualifications:

  • Possession of Spanish language both written and spoken.