Service Technician

2 weeks ago


Denver, United States Controlling Systems Full time
Job DescriptionJob DescriptionBenefits:
  • Career Advancement Opportunities
  • Spiffs, Rewards, & Employee Contests
  • Paid Vacation
  • Competitive Compensation
  • 401(k)
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Training & development
  • Vision insurance

The Service Technician is accountable to the Service Manager and holds the responsibility of executing various HVACR tasks for residential and select commercial clients.

Position Overview:
As a Service Technician, you will report directly to the Service Manager and undertake a variety of HVACR duties for residential and some commercial customers. This role offers numerous benefits, including paid training, career advancement opportunities, flexible scheduling, competitive compensation, year-round work, spiffs, rewards, employee contests, paid vacations, and health benefits.

Responsibilities:

The position involves customer-focused tasks, requiring individuals who are decisive, tactful, reliable, and proactive. Strong communication skills are vital for engaging with a wide range of customers effectively.

Duties include:

  • Collaborating within ad hoc Service Department teams to swiftly and efficiently conduct HVACR servicing jobs.
  • Independently performing routine HVACR service activities.
  • Assisting Senior Service Technicians in training other team members on service-related topics, such as call-back prevention and equipment protocols.
  • Engaging in point-of-work sales of IAQ services, unit components, and residential service contracts.
  • Generating lead referrals for the sales team.
  • Supporting the IAQ and Installation Departments as assigned.
  • Undertaking additional duties as directed by the Service Manager.
Qualifications:

  • High school diploma and completion of a post-secondary HVACR program lasting two or more years.
  • At least one year of successful experience as a service or installation technician.
  • Strong verbal and written communication skills, including the ability to interpret and apply manufacturers' instructions.
  • Physical capability to perform all duties under various conditions, including extreme weather.
  • Interest in continuously developing HVACR skills through self-study, company training, workshops, and other professional development activities.
  • Possession of a valid state operator's license and the ability to operate corporate fleet vehicles within 30 days of employment.
  • Insurability by the company's insurance carrier.
  • Ability to work under pressure, varying schedules, and customer demands.



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