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Why Cheekwood?
Working at Cheekwood Estate & Gardens offers you the opportunity to work for one of the most beautiful places in Nashville. Formerly the home of Mabel and Leslie Cheek, Cheekwood now serves the public as a botanical garden, arboretum, and museum with period rooms and art galleries. At Cheekwood, you'll have the opportunity to explore a wide range of roles tailored to your skills and interests. Whether you're passionate about horticulture, art curation, historical preservation, or one of our many other career opportunities, you would have the chance to thrive and make a meaningful impact here. Working in such a place that cherishes its rich history, vibrant art scene, and serene gardens offers a unique blend of fulfillment and inspiration. You'll find yourself in a supportive environment where every day brings new opportunities for personal and professional growth, amidst the backdrop of picturesque setting.
What does the Cheekwood Retail Team do?
At Cheekwood, the retail team oversees the operations of three gift shops on the property. The Garden Gift Shop sells gardening tools, décor and children's items. The Mansion Gift Shop is located inside the Historic Mansion & Museum, selling jewelry, art and gift items. The Holiday Shop is a high-volume shop selling holiday merchandise and s’mores kits for use outside at the nearby firepits. The shops are open 9am-4pm and 5pm-10pm. We are looking for both day and night availability.
What will you be doing?
As a Cheekwood representative, you'll provide friendly customer service, keep the store organized, handle transactions, and track sales to achieve financial targets.
Responsibilities
- Greeting the visitors as a Cheekwood representative. Always offering excellent customer service with a genuinely friendly attitude while providing information and assistance to customers.
- Opening/closing procedures within the Gift Shops.
- Maintaining a neat and organized store and stockroom.
- Unpacking, pricing, and stocking merchandise within the store standards and practices.
- Operating Point of Sale computer system – completing sales, returns and other transactions.
- Responsible for tracking both individual and store sales, while aiming to meet daily, weekly and monthly financial goals.
- Customer Service experience required. Retail experience preferred.
- Pleasant service-oriented demeanor and strong customer service skills.
- Ability to remain productive and motivated while working alone.
- Flexible schedule - must have the availability to work 16-28 hours each week and ability to work nights & weekends.
- Willing to walk/stand for long periods.
- This position is seasonal (ending in early January)
Part-time Benefits:
- Membership & Discounts: As an employee, you receive a Cheekwood membership, which entitles you to unlimited admission during regular Garden hours and a limited number of free tickets to special events. Members also receive discounts on classes, ticketed events, and purchases at the Gift Shop. Your Cheekwood membership also include reciprocal admission for named members to more than 300 gardens though the American Horticultural Society.
- Reciprocal Admission: As an employee of Cheekwood you have free general admission access to many local cultural, historical, and art institutions as part of the employee admission program.
Inclusion, Diversity, Equity & Accessibility (IDEA) Statement
Cheekwood is committed to embracing, pursuing, and celebrating inclusion, diversity, equity, and accessibility among our board, staff, leadership, partners, vendors, volunteers, members, supporters, and visitors. We will be steadfast in our efforts to welcome people of all races, nationalities, genders, sexual orientations, gender identities, religions, political affiliations, ages, and abilities. We recognize we have much work to do and pledge to pursue new and previously underrepresented ideas, artists, advisors, partners, instructors, innovators, and audiences so that all voices can be heard, respected, and supported.
**Cheekwood employees have an opportunity to participate in an active and ongoing IDEA Committee promoting inclusivity and engagement.