Product Application

Position Purpose

The primary purpose of the position is to grow sales by providing knowledgeable technical solutions. The position works closely with other members of the team, and manufacturers’ representatives. The role requires strong communication skills, fanatical customer service, presentation skills and the ability to manage a diverse workload.

Key Responsibilities

• Provide timely and accurate technical responses to representative sales team
• Conduct technical PowerPoint presentations to customers
• Be a part of the training classes for our new and existing representatives
• Maintain expert level of product and application knowledge
• Validate equipment orders and submittal information for technical accuracy
• Articulate technology innovations and product offerings to internal and external customers including representatives
• Assist in the creation of marketing brochures, engineering bulletins and technical papers
• Establish and cultivate relationships with customers and representatives
• Serve as product expert being able to solve routine product/systems issues
• Evaluate needs of the customer and provide technical solutions that best fit the company’s product portfolio
• Work with software development team to test selection software programs for QA purposes
• Contact and meet with customers to discuss all aspects of our product offerings
• Meet or exceed company margin goals
• Travel to representative offices 5 to 10% of time
• Develop competitive analyses for our product offerings

Knowledge and Skills

• Bachelor’s degree preferred, preferably in Engineering or another technical field
• 2+ years of experience preferred
• Ability to read technical drawings, schedules and specifications
• Strong communication skills, problem-solving and follow up
• Strong negotiation skills
• Proficient in Microsoft Office Suite