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Insurance Client Service Representative
5 months ago
Join Bleich Insurance Group, a reputable insurance agency deeply rooted in Slidell, Louisiana. Our commitment to exceptional service is at the heart of everything we do, prioritizing our clients' needs above all else. As a Licensed Client Service Representative, you'll embody our dedication to customer satisfaction, providing personalized assistance to ensure our clients feel secure and supported.
We're seeking a reliable individual with a passion for helping others and a knack for building strong client relationships. In this role, you'll be an integral part of our team, assisting clients with policy inquiries, claims processing, and general account maintenance. At Bleich Insurance Group, we value honesty, integrity, and a genuine desire to make a positive impact on those we serve.
Benefits
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings Off
Paid Holidays
Appreciation Lunches
Home & Work Life Balance
Team Building Events
Bonus Opportunities
Responsibilities
Client Support: Provide dedicated assistance to clients, addressing inquiries and resolving concerns promptly.
Policy Management: Maintain accurate records of client policies, ensuring all information is up-to-date and easily accessible.
Claim Processing: Assist clients with filing and tracking insurance claims, guiding them through each step of the process.
Documentation: Prepare and process policy documents, endorsements, and other necessary paperwork according to established procedures.
Customer Education: Educate clients on various insurance products and coverage options to help them make informed decisions.
Requirements
Licensing: Active Louisiana Property & Casualty License required to start.
Customer Service Experience: Previous experience in customer service or a related field is advantageous.
Communication Skills: Excellent verbal and written communication abilities.
Detail-Oriented: Strong attention to detail and accuracy in all client interactions.
Positive Attitude: A customer-centric mindset with a passion for helping others.
Team Player: Ability to collaborate effectively with colleagues and support a positive work environment.
