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Sales Operations Analyst

3 months ago

Osseo, United States Illume Candles Full time
Job DescriptionJob Description

Light up your Career at ILLUME

Do you have a passion for data analysis and drive to optimize processes? Are you looking to ignite your career in the exciting world of sales operations? ILLUME is looking for a SALES OPERATIONS ANALYST to join our team.

At ILLUME we believe in more than just creating scents; we bring beauty to life through fragrance.

What You'll Do:

Data Reporting & Analysis

  1. Generate regular reports and dashboards on sales performance, forecasts, and other key metrics to stakeholders using Excel.
  2. Suggest and implement improvements to data collection, reporting, technology systems and sales operation processes.
  3. Analyze sales data to identify trends, patterns, and insights that can inform sales strategies and decision-making.
  4. Ensure the timeliness, accuracy and integrity of sales data, identifying and correcting any discrepancies.
  5. Track and analyze key performance indicators (KPIs) to evaluate the effectiveness of sales strategies and identify areas for improvement. Provide insight and recommendations to Sales Operations Manager.
  6. Assist in the management and optimization of sales tools and CRM systems, ensuring they are used effectively by the sales team.
  7. Establish ongoing report training procedures for internal teams.

Sales Forecasting:

  1. Assist Sales Operations Manager in developing accurate sales forecasts based on historical data, market analysis, and sales trends.

Support Sales Strategies:

  1. Provide analytical support for sales strategies and campaigns, helping to optimize their effectiveness.

  2. Conduct research to analyze market trends, customer behavior, and competitive landscape, and prepare reports by collecting, analyzing, and summarizing data
  3. Continually seek and research new sources of prospective customer/market data, and provide recommendations to leadership

What We're Looking For:

  1. Bachelor's degree in business, Economics, Statistics or related field, or equivalent experience
  2. Prior experience as a Sales Analyst or similar analytical role preferred
  3. Strong analytical and quantitative skills
  4. Proficiency with data analysis tools (Excel, Power BI or similar tools)
  5. Experience with CRM systems preferred
  6. Good communication and presentation skills, ability to convey complex data insights to non-technical stakeholders.
  7. Ability to manipulate data in a fast-paced environment to gather quick insights, visualize the data and generate interactive reports and dashboards for the team.
  8. Familiarity with market research and competitive analysis.

Work Environment

  1. This role operates in a professional office environment where the noise level is moderate.
  2. The employee must be able to work in a highly fragranced environment.

The work environment and/or physical requirements described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ILLUME is a leading designer, manufacturer, and marketer of high-quality branded and private-label home fragrance and personal care products. Located in Maple Grove, Minnesota, we are housed in a state-of-the-art corporate office, distribution, and manufacturing facility. Our products are marketed worldwide and are available in 4,500 specialty and department stores. Known for quality, style, and trend, our proven track record for unmatched design, execution, and delivery has grown ILLUME into a top global turn-key supplier of home fragrance and body care products for owned brands GOOD CHEMISTRY®, ILLUME® and SIGNATURE SOY®. We also supply retailers at the forefront of their categories, including Anthropologie, West Elm, Madewell, J. Crew, and Target. If you share our passion for excellence and innovation, we invite you to join our team

This job description is not intended to be all inclusive. Employee may perform other related duties as assigned. Duties, responsibilities, and activities may change at any time with or without notice.

WHAT MAKES US GREAT:

  • Each Other - Talented and Committed colleagues
  • Values-based company
  • Growing company = Opportunities
  • Competitive salary
  • Challenging and casual work environment
  • Medical, dental, life, disability, 401k plan, great PTO plan + holiday pay
  • Anniversary program, department and company-wide celebrations

ILLUME is an Equal Opportunity Employer.

We are not accepting candidate profiles from agencies at this time and this role is not open for relocation assistance. Candidates must be legally authorized to work for any employer in the U.S. without sponsorship.

ILLUME participates in E-Verify. Through participation in the E-Verify program, ILLUME electronically verifies the employment eligibility and Social Security Number of all new hires.