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Server Assistant

3 months ago

Charleston, United States Avocet Hospitality Group Full time
Job DescriptionJob Description

Charleston’s first-ever hotel dedicated to the arts, The Vendue, inspires guests and team members alike with an ever-changing canvas of art for all the senses. Providing the ultimate guest experiences through a culture that values our team members is our number one priority. Time and again we excel in this pursuit as evidenced by our many accolades and awards in the industry. Start a new career journey with creativity, fun, and passion at The Vendue

**Job Summary:**

The Rooftop server assistant’s main responsibility is to assist servers, bartenders, and other members of the staff with the execution of service in the restaurant. If you have a good work ethic, a positive attitude, drive, and a willingness to take initiative, this is the job for you

**Primary Duties & Responsibilities**

  • Observe tables and take note of dirty, clean, and occupied tables.
  • Ensure that the rooftop area is both maintained and cleaned, both upstairs and downstairs.
  • Assist the servers by refilling beverages and water and running food to the tables.
  • Assist servers in resetting and bussing tables.
  • Assist with restocking of ice, cups, condiments, to go items
  • Maintain a composed, professional and calm attitude at all times.
  • Complete all side-work as directed.
  • Assist in an entire team effort.

Note that this is not an inclusive list and team members are at times asked to assist with other tasks to best serve the business. Other tasks may be assigned by the Rooftop General Manager or other managers.

**Job Requirements**

Education & Experience:

  • Any combination of education and experience equivalent to graduation from high school or any other combination of training or experience that provides the required knowledge, skills, and abilities.
  • 1 year of food and beverage experience is preferred but not required.

Skills & Abilities:

  • Commitment to guest satisfaction and service excellence.
  • Accuracy and speed in executing assigned tasks. Ability to work under pressure, be calm, organized, self-motivated, and work well with others.
  • Ability to read, speak and understand English in order to follow directions, and procedures, and communicate with the team (using a translator app if necessary).
  • Ability to learn and perform all essential job functions accurately and safely with minimal supervision.

**Working Conditions**

Equipment to Be Used:

  • Serving tray, Bus tubs, Dishwasher, handcart/dolly.

Physical & Mental Requirements:

  • Maintain regular and punctual on-site attendance with the ability to work a flexible schedule which may include days, evenings, weekends, and holidays when business requires.
  • Regularly required to stand, walk, talk and hear for a long period of time; frequently required to use hands to handle, feel and reach with hands and arms; frequently required to sit, climb or balance, stoop, kneel, and crouch. Requires manual dexterity sufficient to operate standard POS computer. Requires normal range of hearing and vision.
  • Must be able to lift at least 30 pounds; push and pull equipment, supplies, etc., at least 30 pounds.
  • Must be able to resolve problems, handle conflict, and make effective decisions under pressure.
  • Ability to adapt to an ever-changing and sometimes stressful work environment.

Work Environment:

  • High guest interaction, involving varying conditions and circumstances with guests, team members, and managers.
  • Fast-paced; high volume; team-oriented.
  • Outside with some covered areas in variable and changing weather conditions including heat, cold, wind, and rain.

The working conditions described are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

**What we have to offer**

Location:

  • Located at 19 Vendue Range, Charleston, SC 29401, The Vendue is in the heart of Charleston’s French Quarter and Art District.
  • Steps away from Waterfront Park, Charleston City Market, and Rainbow Row, along with other historic attractions, shopping, and dining.

Hourly Pay:

  • $10.00 per hour full-time. Overtime will be paid at time and a half for any hours over 40 in a week.
  • Plus Generous Tips for average hourly wage of $15-18 per hour.

Benefits:

  • A culture that values curiosity, boldness, intentionality, and delight
  • Opportunities for internal growth and development
  • Paid Time Off & Paid Holidays
  • Earned wage access through PayActiv - access your earned wages before payday
  • Affordable medical, dental, and vision insurance plans
  • Company provided life insurance
  • Short & Long Term Disability and Accident and Critical Illness Insurance
  • Traditional 401(k) and Roth 401(k) with employer matching of up to 3.5%
  • Referral program & Employee Assistance Program & Tuition Reimbursement Program
  • Discounts at all Avocet-owned hotels and restaurants

**Who we are**

Up top is where it’s at The Rooftop, a legend unto itself, Charleston’s original rooftop bar. Constantly voted #1, Vendue’s lively rooftop boasts views for miles – harbor or city skyline. Pick your pleasure. With tasty food and pulse-pounding drinks to help fuel our guests’ merry-making, this is where it’s at. Every guest should leave thinking, “damn, that was good fun.” - and you can be part of the team that makes it happen

The Vendue is not traditional in its aesthetic, vibe or the way we serve our guests. Neither is this position. We’re here to shake things up to bring our guest experience to the next level–with some flair, and a touch of showmanship. You'll have everything you need to shine - great location? Check. An epic rooftop bar? Best in the city 200+ piece curated art collection? Yup, but we don't want to brag. We could go on. But we are missing one thing - YOU. What level of creativity, fun, beauty, and inspiration can you bring to the team? Can you match our moxie? We'd love to find out. To learn more, visit thevendue.com.

EOE/DFWP