Manager, CRM Operations
1 week ago
We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.
NBC Sports Next is where sports and technology intersect. We’re a subdivision of NBC Sports and home to all NBCUniversal digital applications in sports and technology within our three groups: Youth & Recreational Sports; Golf; and Emerging Media.
At NBC Sports Next, we make playing sports better through innovative technology and immersive experiences for athletes, coaches, players and fans. We equip more than 30MM players, coaches, athletes, sports administrators and fans in 40 countries with more than 25 sports solution products, including SportsEngine, the largest youth sports club, league and team management platform; GolfNow, the leading online tee time marketplace and provider of golf course operations technology; GolfPass the ultimate golf membership that connects golfers to exclusive content, tee time credits, and coaching, tips; TeamUnify, swim team management services; and GoMotion, sports and fitness business software solutions.
At NBC Sports Next we’re fueled by our mission to innovate, create larger-than-life events and connect with sports fans through technology that provides the ultimate in immersive experiences.
Come join us as we work together as one team to innovate and deliver what’s Next.
Job Description- Maintain customer contact & deployment calendars and work with team to ensure all campaigns are planned, executed, and wrapped up.
- Manage and execute email and text channel marketing technical systems. Manage technical email and text system administrators.
- Work cross-functionally with internal teams (Brand marketing, CRM, Ad Sales, etc.) to execute sophisticated email and mobile journeys, automations, behavioral, transactional, and triggered campaigns.
- Ability to set up and deploy campaigns within Salesforce Marketing Cloud (SFMC). This includes creation and implementation of email, SMS, and push. Understanding of data extensions, Journey Builder, and Automation Studio.
- Ensure quality execution of campaigns, communication of and adherence to corporate policies, legal and regulatory requirements (ex: GDPR, CCPA) and departmental procedures.
- Work with developers to ensure accurate customer-facing data is displayed correctly in corresponding emails and app communications.
- Publish timely, actionable results. Report on, and analyze, campaign performance data, and provide recommendations on campaign and process optimization.
- Monitor email deliverability, ensuring best practices for data hygiene, privacy, and opt-in standards.
- Ensure adherence to all guidelines for spelling, grammar, and punctuation through to legal, footers, CANSPAM etc.
- Collect & share competitive & industry trends, new technologies within CRM arena.
- All other duties as defined by Marketing Operations leads.
Requirements:
- A bachelor’s degree is essential.
- Strong understanding of CRM & consumer engagement, with knowledge of email best practices, method for testing and optimization
- 2+ years Salesforce Marketing Cloud experience
- Hands on experience with enterprise level ESPs and working within mobile marketing service providers for push and SMS.
- Highly process driven. Experience working with project management tools e.g. JIRA, Teamwork, Asana is a plus.
- Intermediate knowledge of SQL and database language ideal, as is experience editing and implementing content into HTML email templates.
- Familiar with web analytics tools, such as Datorama, Looker, Adobe, and Google Analytics.
- Understanding of data privacy and governance policies.
- Highly proficient in Microsoft Office suite – most notably Excel and PowerPoint. Experience creating reports and manipulating data in Excel.
- Strong verbal and written communication skills at all levels of an organization
- Team player with a positive attitude who thrives in a collaborative work environment.
- Must maintain regular and acceptable attendance at such level as is determined at the company’s sole discretion.
Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.
Additional Information
NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing AccessibilitySupport@nbcuni.com.
-
Minneapolis, United States Taft Stettinius & Hollister Full timeTaft is seeking a CRM and Experience Management Coordinator to support our team in Taft's Minneapolis or Columbus office.Position ObjectiveReporting to the Marketing Data Manager, the CRM and Experience Management Coordinator manages the overall quality of contact and engagement data in Intapp's DealCloud, the firm's CRM, and Litera's Foundation, the firm's...
-
dynamics crm migration consultant
1 week ago
Minneapolis, United States Expert In Recruitment Solutions Full timeMust have a valid LinkedIn profile Duration: 6-12+ months Seeking a Microsoft Dynamics CRM consultant to migrate an on--premises Dynamics CRM solution to the cloud. The ideal candidate will possess the following: Direct, technical hands-on experience migrating MS Dynamics CRM 2016 to the Azure cloud Experience setting up an Azure Dynamics 365 CRM instance...
-
Dynamics 365 CRM Technical Architect
Found in: beBee jobs US - 2 days ago
Minneapolis, Minnesota, United States Avanade Inc. Full timeDynamics 365 CRM Technical ArchitectCome join us:Avanade Inc. seeks Dynamics 365 CRM Technical Architects in Minneapolis, MN to work as thought leaders and solution architects on large-scale, complex implementations.What you'll do:Duties include:· Working with clients and leading Avanade delivery teams in planning, designing, building, testing, and...
-
Operations Manager
1 week ago
Minneapolis, United States Jeremiah Program Full timeJob DescriptionJob DescriptionABOUT JEREMIAH PROGRAM Jeremiah Program (JP) is a nonprofit organization helping single mothers invest in themselves so they can thrive and take steps towards economic mobility by helping them access higher education, affordable childcare, housing, skills training, and career development. JP envisions a world where poverty is...
-
Operations Manager- Electric Operations
Found in: beBee jobs US - 6 days ago
Minneapolis, Minnesota, United States Xcel Energy, Inc. Full timePosition SummaryStandard Operations Position. Supervise a high performing, safe operations team across multiple functions, facilities, or commodities while driving the efficient and cost-effective use of numerous resources through consistent and effective application of policies and procedures. Assure safe, reliable, and compliant operations, drive...
-
Operations Manager- Electric Operations
Found in: beBee S US - 2 weeks ago
Minneapolis, United States Xcel Energy, Inc. Full timePosition Summary Standard Operations Position. Supervise a high performing, safe operations team across multiple functions, facilities, or commodities while driving the efficient and cost-effective use of numerous resources through consistent and effective application of policies and procedures. Assure safe, reliable, and compliant operations, drive...
-
Director of Customer Operations
1 week ago
Minneapolis, United States Rise Baking Company Full timeJob Purpose Oversee all aspects and strategic direction of the customer operations function including customer service, sales support, pricing support, and EDI. Develop strategic operational objectives, streamline processes, coach employees, build a high performing team, and leverage systems to deliver high service results. Align customer operations...
-
Market Operations Manager >
1 week ago
Minneapolis, United States Page Mechanical Group Inc Full timeNational Grid Renewables is a leading North American renewable energy company based in Minneapolis, Minnesota, with satellite offices located in the regions where it develops, constructs, and operates renewable energy projects. National Grid Renewables is part of the competitive, unregulated Ventures division of National Grid and has a portfolio of solar,...
-
Manager of Technology Operations
6 days ago
Minneapolis, United States Ameriprise Financial Full timeAmeriprise Financial has an exciting new opportunity for a Manager of Technology Operations to join our growing team! This role will provide day-to-day leadership and direction to a technology operations team dedicated to a portfolio of technical business applications and services, including operational maintenance, production support, front-line management...
-
Midwest Regional Manager
6 days ago
Minneapolis, United States Window World Full timeWindow World Inc. is Americas Exterior Remodeler and a pioneering force in the exterior home improvement industry for over 28 years. As leaders in the home improvement industry, we are dedicated to transforming homes and exceeding customer expectations. Window Worlds commitment to innovation, quality, and customer satisfaction positions us as trailblazers in...
-
Midwest Regional Manager
1 week ago
Minneapolis, United States Window World Full timeWindow World Inc. is America’s Exterior Remodeler and a pioneering force in the exterior home improvement industry for over 28 years. As leaders in the home improvement industry, we are dedicated to transforming homes and exceeding customer expectations. Window World’s commitment to innovation, quality, and customer satisfaction positions us as...
-
Sr. Manager, Solutions Architect
1 week ago
Minneapolis, United States NBCUniversal Full timeJob DescriptionJob DescriptionCompany DescriptionWe create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local...
-
Permit & Compliance Manager
1 week ago
Minneapolis, United States CareerBuilder Full timeCorrectly apply for, purchase, and close out building permits for all locations. This position is responsible for reviewing city inspection requirements and helping to advise our production staff to make sure we are in compliance with given city for our builds/projects. Will be receiving and correction notices and relaying information from the inspectors...
-
Manager, Operations II
Found in: beBee jobs US - 1 week ago
Minneapolis, Minnesota, United States Royal Bank of Canada Full timeJob SummaryJob DescriptionWhat is the opportunity?Join RBC Wealth Management, a 2021 Minneapolis/St. Paul Business Journal "Top Place to Work", and shape RBC's future RBC US WM Operations is a fun, energetic team whose goal is to provide excellent customer service for our clients, work towards dynamic goals to help support our organization's growth strategy,...
-
Manager, Academic Operations
Found in: beBee jobs US - 2 weeks ago
Minneapolis, Minnesota, United States Adtalem Global Education Inc Full timeCompany DescriptionAbout Walden UniversityWalden University, an Adtalem Global Education institution, supports a diverse community of adult learners from across the U.S. and other countries, who seek to achieve their academic goals and make positive, lasting social change in their professions and communities. Walden offers more than 100 online degree and...
-
Manager, Operations I
Found in: beBee jobs US - 1 week ago
Minneapolis, Minnesota, United States Royal Bank of Canada Full timeJob SummaryJob DescriptionJob DescriptionWhat is the opportunity?Join RBC Wealth Management, a 2021 Minneapolis/St. Paul Business Journal "Top Place to Work", and shape RBC's future RBC US WM Operations is a fun, energetic team whose goal is to provide excellent customer service for our clients, work towards dynamic goals to help support our organization's...
-
Operations Manager
2 weeks ago
Minneapolis, United States Luxus Full timeJob DescriptionJob DescriptionABC CompaniesPosition DescriptionTitle: Operations ManagerReports to: Vice President National Service OperationsScope: Responsible for effectively managing and directing the daily service operations. This includes overseeing established service operations policies and procedures; monitoring the efficiency of service operations,...
-
Sales Account Manager
1 week ago
Minneapolis, United States NxT Level Full timeJob DescriptionJob DescriptionJoin our clients team as they lead positive change in the animal health industry and make a meaningful impact on the lives of animals and veterinary professionals.Our client is looking to hire a Senior Account Manager to work fully remote based in the Minneapolis, MN area. Your success will hinge on cultivating enduring...
-
District Manager
1 week ago
Minneapolis, United States Pilot Freight Service Full time** District Manager** **Job Category****:** Stations-Central **Requisition Number****:** DISTR03535 Showing 1 location **Job Details** **Description** **Pilot Freight Services** is seeking a full time **District Manager for our Eagan, MN location** **Job Summary** Responsible for Sales, Operations and Profitability within a designated territory. Key...
-
Midwest Regional Manager
5 days ago
Minneapolis, United States Window World Full timeWindow World Inc. is Americas Exterior Remodeler and a pioneering force in the exterior home improvement industry for over 28 years. As leaders in the home improvement industry, we are dedicated to transforming homes and exceeding customer expectations. Window Worlds commitment to innovation, quality, and customer satisfaction positions us as trailblazers in...