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Sr. Director, Global Risk Analytics

3 months ago

Foster City, United States Visa Full time
Job DescriptionJob DescriptionCompany Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

You will be a part of the Risk Analytics & MIS team where we have a simple mission: turn massive amounts of data into actionable insights that ensure seamless, secure commerce experiences across Visa’s physical and digital eco-system. Our analytic and data professionals deliver on this mission by implementing data-based solutions, analysis and insights targeted at maintaining security, reducing fraud rates, and preserving the integrity of the largest payment processing network in the world.

Data analytics is a critical pillar of the Risk organization and, as such, this senior leadership position is an essential component of delivering against the promise and security of the Visa brand. To be successful, you will use strong analytical and leadership skills, contextual business sense and a creative flair to solve real world challenges for Visa and our clients. Your expertise and insights will serve as a beacon to guide business decisions based on data. Directly reports to the Global Head of Risk Analytics & MIS with regular exposure to the Risk executive leadership team.

The Risk Insights Lead is responsible for owning global analytics initiatives which deliver data-driven insights to internal and external stakeholders. This will include both aesthetic and technical assets, as well as regular ad-hoc work, for internal executive stakeholders, issuing banks, acquirers, processors, and merchants. The ability to balance a holistic global view with customized executive and regional delivery is crucial to success. Through collaboration with our client facing teams and functional leaders, you will bring data and insights to bear which deliver mutual, tangible value to Visa and our clients by way of improved payment security. You must be exceptional in front of executives and decision makers with the ability to lead and influence strategic initiatives and planning. Leadership talent – strategic, direct, and matrixed – is essential.

Specific responsibilities include:

  • Lead the overall Risk analytic strategy for specific global initiatives spearheading engagement models, data assets, delivery of insights, and prioritization of analytical roadmap.
  • Foster a high performing culture that becomes the benchmark for excellence at Visa.
  • Mentor and develop more junior team members to ensure we build talent from within.
  • Compare client performance against industry best practices.
  • Inject new perspectives with a shrewd eye toward identifying performance and/or profitability improvement opportunities.
  • Move the organization from interesting to actionable with recommendations that drive lower fraud rates, more seamless commerce, and improved experiences for players in our eco-system.
  • Craft meaningful presentations and insights from complex data with content that clearly presents opportunities in an accurate, understandable, and engaging manner.
  • Ensure data driven decision making is a priority for clients, colleagues, and other internal stakeholders.
  • Identify macro business and market trends that guide areas of future analysis.
  • Translate understanding of Visa’s products and services into client engagement strategies that yield financial and performance benefits.
  • Serve as a strategic advisor to organizational leadership and peers – inclusive of Risk MIS team, Regional Risk Officers, Functional/Global leaders, and the Head Risk of Strategy & Operations with direct exposure to executive leadership.
  • Mature how our analytic capabilities are integrated into business processes, improving delivery effectiveness.
  • Cultivate deep cross-functional partnerships, building relationship capital that facilitates the advancement of holistic/strategic initiatives.
  • Be an expert at getting to the root of a problem, defining business objectives and formalizing data requirements – especially in a fast paced, fluid environment.
  • Influence tools and capabilities strategy through experience with various data environments, data sources and tools.
  • Exceptional risk and/or business acumen and technical rigor – be able to seamlessly shift between working with data to conversations with executives.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications:

  • 12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD

Preferred Qualifications:

  • 15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience
  • 12 – 15 years of progressive success in roles of increasing responsibility. 10+ years working in analytics, risk, management consulting, strategic operations or insight delivery.
  • 5+ years of leadership or management experience. Possess a relentless, client-centric and result-driven mindset coupled with strong problem-solving skills and an ability to break down complex problems and propose alternative, new ways of thinking.
  • Be a transformative leader with executive presence and experience – inspire others beyond transactional engagement toward partnership excellence, cross-functionally and at all levels of the organization.
  • Expertise in delivering data insights, strategic planning and analytic strategy is highly desirable.
  • Extensive experience in risk, banking or financial services is required.
  • Visa experience or knowledge of the payments industry is highly desirable.
  • Risk operations or Risk analytics experience or similar quantitative business responsibility for financial or operational performance highly desirable.
  • High-level understanding of manipulating data from a variety of sources.
  • Big data experience (Hadoop, Hive, Spark), data visualization experience (Tableau) and/or SQL experience are critical skills – this role is about both doing and delivering.
  • Strong verbal, written, motivational and interpersonal skills are required.


Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 163,800 to 301,150 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.