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Sales & Marketing (S&M) Business Analyst

4 months ago

Philadelphia, United States Serigor Inc. Full time
Job DescriptionJob Description

Job Title: Sales & Marketing (S&M) Business Analyst

Location: Remote (East Coast)

Duration: 10 months to start

Overview:

Medical Digital IT is seeking a contract S&M (Sales & Marketing) Business Analyst to support the Digital IT Team. As a S&M Business Analyst at client, you will act as a liaison among stakeholders to understand the capabilities required to meet organizational goals and objectives, to document these requirements

and user stories in a way that can be easily leveraged for solution design, build, and operation, and to ensure that the resulting developed solutions ultimately meet the business needs. The S&M Business Analyst - partnering Product Owners, IT Architects and Developers - will own and drive requirements that result in documented user stories which help our client business areas prioritize work for sprints, and guide development teams on solution design. You will also serve as a Subject Matter Expert ("SME") for software applications and the business processes that surround them for Sales & Marketing Digital IT.

Core Capabilities

  • Partners with business requesters and IT to identify and scope high level needs in support of project initiation and business case / scorecard development
  • Partners with Solution Architects to develop cost / risk analyses for IT solution design concepts
  • Provides guidance to business SMEs on project governance processes
  • Partners with Project Managers and Product Owners to define the requirements elicitation and documentation plan for approved projects
  • Identifies and reports risks and impact assessments current business/process model
  • Develops comprehensive end-to-end (E2E) test cases at the application and multi-application levels
  • Communicates functional and non-functional requirements to the solution architect
  • Translates complex concepts into simple language to support stakeholder alignment
  • Leads training sessions and workshops to engage relevant teams
  • Leads periodic quality checks
  • Leads the development of detailed Business Requirements Documents (BRDs) and system Non-Functional Requirements (NFRs) for approved projects including:
    • Facilitating requirements elicitation sessions with the user community
    • Developing and documenting use cases, etc. to demonstrate requirements
    • Determining overall priorities for all requirements

Basic Qualifications

  • Minimum 3 years' experience working with fundamental concepts related to S&M
  • Experience in working in Scaled Agile (SAFE methodology)
  • Experience supporting business and IT governance processes
  • Experience with Salesforce Sales Cloud, Learning Management Systems, Single Sign on Solutions (SSO) and/or Customer Identity Access Management (CIAM) preferred.
  • SQA/Verification Experience Learning Agility and Cultural Competencies
  • Candidate has demonstrated the ability to adapt to changing conditions and a track record of delivering outstanding results in new and tough situations.
  • Actively demonstrates client guiding principles and fosters an environment of inclusion, authenticity, and humility.
  • Communicates directly and effectively with Associates to resolve challenges regardless of their role or difference of opinion