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Director of Survey Operations

2 months ago

Jacksonville, United States WSB LLC Full time
Job DescriptionJob DescriptionForge ahead with WSB. WSB was founded on the understanding that culture drives results and we’ve dedicated ourselves to the value of strong relationships, collaboration, and forward-thinking ideas. We’ve inspired each other to discover thoughtful and creative solutions that look beyond the needs of today to the opportunities of tomorrow. We invite you to forge ahead with us.

What You Will Do: The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed.

  • Develop and execute an annual Project Manager Business Plan, guiding our survey efforts towards excellence.
  • Collaborate closely with clients and management to define project objectives and create comprehensive proposals.
  • Ensure strong contractual relationships with clients, negotiating and securing signed agreements before project kick-off.
  • Manage project invoicing and accounts receivable collection, ensuring alignment with contractual agreements.
  • Foster internal communication, sharing information, and encouraging dialogue across teams, sectors, and our organization.
  • Cultivate strong client relationships, keeping them informed and addressing concerns promptly.
  • Business Development: Drive growth through marketing support, presentations, proposal follow-ups, and nurturing client relationships.
  • Maintain efficient project documentation and collaboration via web-based software.
  • Team Mentorship: Coach, counsel, and mentor team members, empowering their professional growth.
  • Maintain accurate project inputs, ensuring adherence to our quality standards.
  • Stay updated with industry trends, attend workshops, review publications, and participate in professional societies.
  • Achieve performance objectives, meeting or exceeding designated targets related to chargeability, invoicing ratio, revenue goals, and more.
  • Apply fundamental survey and engineering concepts independently as needed.
  • Assist in organizing the project team, assigning responsibilities, and collaborating with sub-consultants when necessary.
  • Analytical Insight: Analyze project information and trends, intervening to ensure project objectives are met.
  • Contribute to financial objectives by managing budgets, schedules, expenditures, and invoicing.
  • Report project outcomes to management and provide insights for continuous improvement.
  • Work with stakeholders to define timeframes, budgets, staffing, and project schedules.
  • Contribute to our team-oriented environment, achieving collective results.

What You Will Bring:

  • 10+ years’ experience in Surveying
  • 5+ years’ experience in leading operational excellence and managing large teams.
  • Excellent communication skills, both oral and written, with strong listening abilities.
  • Proven experience in survey project management and leadership role.
  • Ability to independently apply fundamental engineering, environmental, land planning, and survey concepts.
  • Strong organizational and time management skills to handle multiple projects and deadlines.
  • Demonstrated ability to build and maintain relationships with clients and stakeholders.
  • Strong business acumen and ability to contribute to business development efforts.
  • Bachelor's degree in a related field (surveying, engineering, or similar) is required; advanced degree is a plus.
  • Florida PLS License Required

Knowledge, Skills, and Abilities:

  • Ability to work independently and apply sound judgment and reasoning skills to a variety of situations.
  • Ability to multi-task and collaborate effectively with other personnel to meet deadlines.
  • Superior verbal and written communication, diplomacy, and interpersonal skills.
  • Excellent organizational skills and attention to detail
  • Ability to work within critical deadlines.
  • Ability to adjust to rapidly changing priorities and schedules.
  • Ability to provide excellent customer service.

Who We Are: WSB is a design and consulting firm specializing in engineering, community planning, environmental, and construction services. We provide solutions for the places, spaces and systems that support our lives. We offer services in more than 30 complementary areas across the nation.

WSB does not accept resumes from third parties.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.