Microsoft Engineer
3 weeks ago
Responsibilities:
- Design, implement, and support Microsoft Azure solutions, ensuring scalability, reliability, and security.
- Deploy and manage Office 365 environments, including Exchange Online, SharePoint, and Teams.
- Collaborate with clients to understand their IT requirements and provide tailored Microsoft solutions.
- Perform migrations to Azure and Office 365, ensuring minimal disruption to client operations.
- Provide advanced technical support for Microsoft-related incidents and issues.
- Monitor and optimize Azure and O365 environments for performance and cost efficiency.
- Conduct regular security assessments and implement best practices for Azure and O365.
- Collaborate with other IT teams and vendors to deliver integrated solutions.
- Stay abreast of Microsoft product updates, releases, and industry best practices.
- Contribute to the development of internal documentation and knowledge base articles.
- Participate in on-call rotations to provide timely support for critical incidents.
Qualifications:
- Bachelor's degree in Information Technology, Computer Science, or a related field (preferred) or equivalent experience.
- Proven experience as a Microsoft Engineer in an MSP environment.
- In-depth knowledge of Microsoft Azure infrastructure and services.
- Expertise in Office 365 administration, including Exchange Online, SharePoint, and Teams.
- Experience with migrations to Azure and Office 365.
- Strong understanding of network protocols, security, and best practices.
- Relevant certifications such as Microsoft Certified: Azure Solutions Architect Expert or Microsoft Certified: Modern Desktop Administrator Associate are highly desirable.
- Excellent problem-solving and analytical skills.
- Effective communication and collaboration skills.
Additional Skills (Preferred):
- Familiarity with other cloud platforms and services.
- Experience with PowerShell scripting for automation.
- Knowledge of ITIL processes and methodologies.
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