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Commercial Outside Service
4 months ago
Purcell Tire and Service Centers was built on a family tradition of trust and quality service
Your mission is to address the tire service needs of customers in a safe approved manner using the proper tools and techniques on customer property and on roadside assistance calls. *Mandatory overtime and/or after-hour service calls are a possibility based on operational needs. Perform tire service on customer sites
What We Offer:
• Paid Training & Development
• Service Vehicle with fuel card
• Performance Incentives & Bonuses
• After-Hrs Program
• Commission Program
• Affordable Medical, Dental, Vision
• PTO after 90 days
• Paid Holidays
• Employee Discounts
• Employee Referral Program
• Employee Assistance Programs
• Flex Savings Account
• Health Savings Account
• Prescription Program
• Short-Term & Long-Term Disability
• Free Group Life and AD&D insurance policy
• 401k with Company Match
• Opportunities for Advancement
Who We're Looking :
• Safety conscious
• Adaptable & flexible
• Self-motivated & dependable individual
• Customer-focused with the ability to work both independently & as a team
What You Need:
• Valid driver’s license
• No DUIs & no more than 2 moving violations in the last 3 yrs
• Ability to pass a pre-employment background & drug screen
• Ability to lift, push, and/or pull heavy objects
• Ability to work in a crouched or standing position for extended periods
• 6 months commercial tire experience required
• 3-5 years related work experience a plus
What You’ll Do:
• Perform commercial tire and wheel replacements and installations
• Dismount wheels using lug wrenches and other hand and power tools
• Repair, balance, rotate, mount, and replacement of commercial tires/wheels
• On-call services as scheduled by the service manager
• Keeping service vehicle fully stocked
• Preventative maintenance of the service vehicle – daily inspection, oil changes, etc.
• Perform basic facility maintenance, shop clean up, and organization
• Other essential and non-essential duties as assigned by management
Requirements:REQUIRED EDUCATION, EXPERIENCE, LICENSES & CERTIFICATIONS
- Minimum Education: High School
- Minimum Job-Specific Experience: 3-5 years
- Management Experience: N/A
- Driver’s License Required: Yes
- Other Job-Specific Licenses or Certifications Required: Tire Industry Association CTS certification, vendor-provided training, DOT medical clearance, MSHA training (where applicable)
REQUIRED KNOWLEDGE, SKILLS, & ABILITIES (KSA’s)
Job-Specific KSA’s:
- Tire Industry – Essential industry information including tire brands, designs, treads; proper safety and functional procedures, and relevant customer markets.
- Customer Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Mechanical — Knowledge of automotive vehicles and tools, including their repair, and maintenance.
Communication KSA’s:
- Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Writing & Speaking — Communicating effectively in writing and interpersonal speaking as appropriate for the needs of the audience.