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Commercial Outside Service

4 months ago


Springfield, United States Purcell Tire & Rubber Company Full time
Job DescriptionJob DescriptionDescription:

Purcell Tire and Service Centers was built on a family tradition of trust and quality service

Your mission is to address the tire service needs of customers in a safe approved manner using the proper tools and techniques on customer property and on roadside assistance calls. *Mandatory overtime and/or after-hour service calls are a possibility based on operational needs. Perform tire service on customer sites

What We Offer:

• Paid Training & Development

• Service Vehicle with fuel card

• Performance Incentives & Bonuses

• After-Hrs Program

• Commission Program

• Affordable Medical, Dental, Vision

• PTO after 90 days

• Paid Holidays

• Employee Discounts

• Employee Referral Program

• Employee Assistance Programs

• Flex Savings Account

• Health Savings Account

• Prescription Program

• Short-Term & Long-Term Disability

• Free Group Life and AD&D insurance policy

• 401k with Company Match

• Opportunities for Advancement

Who We're Looking :

• Safety conscious

• Adaptable & flexible

• Self-motivated & dependable individual

• Customer-focused with the ability to work both independently & as a team

What You Need:

• Valid driver’s license

• No DUIs & no more than 2 moving violations in the last 3 yrs

• Ability to pass a pre-employment background & drug screen

• Ability to lift, push, and/or pull heavy objects

• Ability to work in a crouched or standing position for extended periods

• 6 months commercial tire experience required

• 3-5 years related work experience a plus

What You’ll Do:

• Perform commercial tire and wheel replacements and installations

• Dismount wheels using lug wrenches and other hand and power tools

• Repair, balance, rotate, mount, and replacement of commercial tires/wheels

• On-call services as scheduled by the service manager

• Keeping service vehicle fully stocked

• Preventative maintenance of the service vehicle – daily inspection, oil changes, etc.

• Perform basic facility maintenance, shop clean up, and organization

• Other essential and non-essential duties as assigned by management

Requirements:

REQUIRED EDUCATION, EXPERIENCE, LICENSES & CERTIFICATIONS

  • Minimum Education: High School
  • Minimum Job-Specific Experience: 3-5 years
  • Management Experience: N/A
  • Driver’s License Required: Yes
  • Other Job-Specific Licenses or Certifications Required: Tire Industry Association CTS certification, vendor-provided training, DOT medical clearance, MSHA training (where applicable)

REQUIRED KNOWLEDGE, SKILLS, & ABILITIES (KSA’s)

Job-Specific KSA’s:

  • Tire Industry – Essential industry information including tire brands, designs, treads; proper safety and functional procedures, and relevant customer markets.
  • Customer Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Mechanical — Knowledge of automotive vehicles and tools, including their repair, and maintenance.

Communication KSA’s:

  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Writing & Speaking — Communicating effectively in writing and interpersonal speaking as appropriate for the needs of the audience.