First Impression Liaison

2 months ago


Gaithersburg, United States Asbury Communities Full time
Job DescriptionJob DescriptionCompany Description

Get ready to be the *First* smiling face that greets visitors at Asbury Methodist Village  Asbury Methodist Village is one of the nation’s largest CCRCs, and is part of Asbury Communities, a leader in not-for-profit senior living with a reputation for innovation and a century-old heritage of providing exceptional services, lifestyles, and opportunities for older adults. This is a great opportunity for someone who is interested in an entry level position in senior living sales. You’ll welcome guests that visit our sales office to our 134-acre campus with a certified Wildlife Preserve and arboretum, unparalleled programs, an accomplished, energetic resident culture, cutting-edge brain health and wellness (including a climbing wall and boxing), and life-changing opportunities. At Asbury, "Anticipate More" is not just a tagline, it’s a promise. Join our organization and help change lives for the better every day. 

The duties and responsibilities of the First Impressions Liaison includes serving as Receptionist/Concierge for the Sales Office, operating the telephone system, greeting visitors, business contacts, family members and team members, assisting the Sales Team with correspondence and other day-to-day office duties. 

Job Description

  1. Greets visitors and answers and directs telephone calls to appropriate person in a timely, professional, and pleasant manner. Escorts visitors to hospitality room. 
  2. Ensures that Sales Department hospitality room is clean, safe, attractive, and well-stocked with beverages and other supplies; orders and maintains supplies for the hospitality room. 
  3. Receive and separate incoming mail for Admin Building. 
  4. Distribute incoming and outgoing mail for Admin Building. 
  5. Maintains inventory of collateral for distribution to prospects and ensures that adequate supplies of brochures, etc., are available for distribution to prospects. 
  6. Schedules package pickups at request of department team members. 
  7. Participates in Sales Team Daily Stand Ups and Weekly Meetings.
  8. Maintains work area in clean, safe and attractive manner. 
  9. Maintains confidentiality of applicant/resident information as well as departmental information. 
  10. Proactive in networking with other departments, building trust and maintaining positive communications.  
Qualifications

  • Have strong organizational skills as well as the ability to follow-up, detail-oriented, ability to multi-task; prioritize projects and objectives while meeting deadlines.  
  • Have proficient computer skills utilizing Microsoft Office, Excel, and Adobe 
  • Have strong customer service skills.  

Education and Experience 

  • High School Diploma or equivalent 
  • Have at least one-year previous experience in a clerical or reception role 


Additional Information

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.


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