Animal Care Team Lead

4 weeks ago

Des Moines, United States Animal Rescue League Of Iowa Full time
Job DescriptionJob Description

Animal Rescue League of Iowa

Job Description

PURPOSE OF POSITION

To manage animal care and support employees/volunteers in providing excellent animal care, facility cleaning, customer service, organizational efficiencies, and precise record keeping. Support the Animal Care Manager in developing and improving the Animal Care program.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties are normal for this position. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned.

  • Lead initiatives to provide overall animal care including appropriate quantity of food/water, bathing and basic grooming to shelter animals daily.
  • Oversee appropriate monitoring of animals and ensure health, behavior, or temperament issues are immediately reported to medical staff, behavior staff, or supervisor, and enter into animal database as appropriate.
  • Lead and participate in stress and disease reduction efforts through purposeful and compassionate handling and placement of animals in the shelter environment.
  • Responsible for overseeing and executing enrichment of animals; including getting dogs outside for bathroom breaks regularly, enrichment in their kennels, and other duties.
  • Oversee and enter animal information (data) into animal management database.

Facility Care

  • Lead and follow established disease control protocols to clean, disinfect, and maintain shelter kennels, cages, and all animal and general areas as assigned and instructed daily
  • Oversee and operate laundry, cleaning, dishwashing and other equipment.
  • Ensure restocking of cleaning, feeding and other supply areas and inform the Animal Care Manager when reordering is necessary.
  • Oversee and maintain equipment in good working condition and report need for repair or replacement of equipment to the Animal Care Manager.
  • Assist in cleaning and maintenance of entire facility and grounds, as directed.

People Care

  • Cultivate positive customer relations through professional, courteous, and educational interactions while actively promoting our mission, services, programs and events.
  • Provide prompt, courteous and excellent service to all internal and external customers at all times, including but not limited to staff, volunteers, board members, city and county officials and animal control officers, veterinarians, representatives of other rescue organizations, people looking for lost pets, and the general public.
  • Work cooperatively with all volunteers, recognizing the talent and commitment they bring to the organization.
    Courteously and professionally direct the assigned tasks of community service workers.

Additional Responsibilities

  • Demonstrate knowledge of and adherence to ARL policies and procedures.
  • Ensure a safe work environment, follow all safety guidelines, and model safe work practices.

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