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Protege Insurance Sales Representative
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Colorado Springs, United States Farmers Insurance Full timeJob DescriptionJob DescriptionJob DescriptionWe are looking for a competitive Protege Agent to generate new business by contacting potential customers. You will sell, solicit, differentiate and negotiate insurance plans that match the needs of your assigned or prospective customers’ portfolio. The goal is to build up strong positive relationships, to...
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Customer Service Sales Representative
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Colorado Springs, United States Matthew Solano Farmers Insurance Full time $50,000 - $80,000Job DescriptionJob DescriptionOur agency is seeking a dynamic and results-driven Insurance Sales Representative to join our team! We are local to Colorado Springs and are passionate about protecting our clients and their assets while building genuine, lasting relationships. This role involves selling a variety of insurance products, including Auto, Home,...
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Customer Service Representative
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Insurance Customer Service Representative
1 month ago
Job Overview
We are seeking a dedicated Remote Customer Service Representative to join one of the nation’s leading Fortune 100 Insurance Companies. As the first point of contact for clients, you will play a crucial role in providing exceptional service and support to policyholders. You will be responsible for addressing inquiries, resolving issues, and ensuring customer satisfaction. Insurance industry experience is a plus but not necessary.
Remote Customer Service Representative Positions Offer
- A competitive salary with an earning potential of up to $65k/year.
- Benefits including medical, dental, vision, 401k, and a generous PTO policy.
- Comprehensive training and professional development opportunities.
- A flexible remote work opportunity within a supportive team environment.
- Serve as the primary contact for policyholders, addressing inquiries, resolving issues, and providing information on insurance products and services.
- Assist customers with policy changes, updates, and renewals, ensuring accuracy and compliance with company guidelines.
- Guide customers through the claims process, including initiating claims, collecting necessary information, and facilitating communication between clients and claims adjusters.
- Educate customers on policy coverage, terms, and conditions, helping them make informed decisions about their insurance needs.
- Maintain accurate records of customer interactions, transactions, and inquiries in CRM system.
- Excellent verbal and written communication skills.
- A passion for delivering exceptional service and a genuine desire to help customers.
- Proven ability to resolve customer issues promptly and effectively.
- Strong organizational skills and meticulous attention to detail.
- Basic understanding of insurance products and terminology is a plus but not necessary.
- Comfortable using CRM software, Microsoft Office Suite, and other relevant customer service tools.
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