Access to Care Specialist

3 weeks ago


Montgomery, United States Montgomery Area Mental Health Authority, Inc Full time
Job DescriptionJob Description

DEFINITION:

This is a call center position working with clients and other office staff. Primary assignments include answering calls, scheduling and checking in clients for appointments, and entering demographic information into the EHR system.

This position works within Carastar Health's Call Center, 988 Lifeline Call Center, or the Access to Care Call Center which covers a region beyond the agency. Willingness to cross-trainand rotate among Carastar facilitiesis required.

DESCRIPTION OF DUTIES:

Answer telephone calls promptly and in a polite and professional manner.

Admit consumers into programs by entering demographic, insurance, and financial information- hospital discharges, walk-ins, and referrals.

Verify and update demographics and insurance during each call.

Responsible for insurance referrals.

Maintain charts for corrections and completeness including importing documents and external records into the EHR system.

Schedule and reschedule appointments for the main center and all satellite offices.

Take messages and route calls to staff efficiently.

Answer questions about services that Carastar offers and other outside services.

Confirmconsumer appointments and work the Vital Interactions appointment worklist.

Assistwith State Reporting data corrections.

Ensurethat the call center and cubicles are clean and organized.

Cross train and provide front desk coverage for Carastar Center and its' satellite offices.

Train as a 988 Lifeline Call Center Operator

Direct visitors to appropriate areas in the building and various locations.

Perform other related duties as requested by supervisor.

REQUIREMENTS:

Ability to relate well withthe public in person or on the telephone.

Ability to work in a team environment.

Knowledge of office practices.

Experience in multitasking.

Proficient in typing and transcription.

Ability to work in a fast-paced office environment.

Sitting for extended periods of time.

Ability to drive and work at each location as needed.

QUALIFICATIONS:

High School Diplomaor equivalent

Must have and maintain a validdriver's license and a driving record that is acceptable to Carastar's insurance carrier.

Must maintain at leastliability coverage on personal vehicles.



  • Montgomery, United States Peak Vascular Access LLC Full time

    Job DescriptionJob DescriptionAbout Us:Peak Vascular Access is a dynamic and innovative mobile nursing technology and services company with a passion for delivering top-tier solutions to our clients. We pride ourselves on fostering a collaborative, growth-oriented environment that values creativity and dedication. We are seeking talented Vascular Access...


  • Montgomery, United States State of Alabama Full time

    Medical Care Benefits Specialist I is a permanent, full-time position with the Alabama Medicaid Agency and the Department of Public Health. Positions are located in Montgomery. This is responsible technical and program support work in researching, reviewing, evaluating, and providing information and assistance on various requests pertaining to medicaid...

  • School Psychologist

    5 days ago


    Montgomery, TX, United States Supplemental Health Care Full time

    Supplemental Health Care has been named Best in Staffing based on real feedback from our working school professionals, we're proud to be a partner to every person we work with. For our School Psychologists, that means unique support and experienced recruiters from our School Centers of Excellence to assist you in every step of your career. We're currently...

  • Inventory Specialist

    4 weeks ago


    Montgomery, United States Hyundai Power Transformers USA Full time

    We currently have an opening for an Inventory Specialist to join our Team at HD Hyundai Power Transformers USA! If you are dependable, hard working, safety conscious and looking for a company that values it's employees, this position may be for you.Daily Responsibilities of the Inventory Specialist will include but are not limited to the following:Manage...

  • IT Specialist

    1 month ago


    Montgomery, Alabama, United States Department Of Health And Human Services Full time

    Summary This position is in Information Technology Resources Branch (ITRB) in the Office of Administrative Management (OAM) of the NCATS. The ITRB is responsible for planning, developing, operating, maintaining, and upgrading the NCATS computer and scientific systems to provide the data and information needed by the management to access, evaluate and report...

  • School Psychologist

    5 days ago


    Montgomery, TX, United States Supplemental Health Care Full time

    Job Description: Supplemental Health Care has been named Best in Staffing based on real feedback from our working school professionals, we're proud to be a partner to every person we work with. For our School Psychologists, that means unique support and experienced recruiters from our School Centers of Excellence to assist you in every step of your...


  • Montgomery, United States Jackson Hosptial & Clinic Full time

    The Revenue Cycle Specialist is responsible for the revenue cycle of the Jackson Clinic professional billing process to ensure appropriate and timely coding, billing, and collections. The Revenue Cycle Specialist will be responsible for working queries sent from the 3rd party billing company to resolve errors, entering hospital charges for all providers, and...


  • Montgomery, United States United States Air Force Full time

    CARING FOR THOSE WHO FLYThe stresses and conditions that result from working in extreme conditions require unique, specialized care. Aerospace Medicine Specialists/Flight Surgeons are primary care physicians for pilots and crew members traveling in air or space. These physicians discover, prevent and manage the various physiological responses that result...


  • Montgomery, United States United States Air Force Full time

    CARING FOR THOSE WHO FLYThe stresses and conditions that result from working in extreme conditions require unique, specialized care. Aerospace Medicine Specialists/Flight Surgeons are primary care physicians for pilots and crew members traveling in air or space. These physicians discover, prevent and manage the various physiological responses that result...


  • Montgomery, United States Nova Medical Centers Full time

    Overview: **Outside Referral Specialist** **Responsibilities**: - Follows the order of screening, making the referral and tracking service of referral. - Ensures patients have been cleared for specialty service office visits. - Resolves pre-certification, registration and case-related concerns prior to a patient's appointment. - Gathers pertinent...


  • Montgomery, United States Air Force Full time

    AEROSPACE MEDICINE SPECIALIST/FLIGHT SURGEON CARING FOR THOSE WHO FLY The stresses and conditions that result from working in extreme conditions require unique, specialized care. Aerospace Medicine Specialists/Flight Surgeons are primary care physicians for pilots and crew members traveling in air or space. These physicians discover, prevent and manage the...

  • Health Specialist

    3 weeks ago


    Montgomery, United States State of Alabama Full time

    The Health Specialist - Hourly is an hourly, conditional, no benefits position with the Department of Public Health. Individuals are appointed to this classification to serve on an at-will, part-time, as-needed basis. This classification has no benefits and is based on the amount of work available. Individuals appointed to this classification do not serve a...


  • Montgomery, United States Montgomery Area Mental Health Authority, Inc Full time

    Job DescriptionJob DescriptionThis is a responsible, professional position as a certified peer who utilizes strategic sharing of their own personal experience within child serving systems (e.g. mental health, co-occurring substance use, special education, juvenile justice, or child welfare).In addition, skills learned in formal training will be used to...


  • Montgomery, United States Montgomery Area Mental Health Authority, Inc Full time

    Job DescriptionJob DescriptionThis is a responsible, professional position as a certified peer who utilizes strategic sharing of their own personal experience within child serving systems (e.g. mental health, co-occurring substance use, special education, juvenile justice, or child welfare).In addition, skills learned in formal training will be used to...


  • Montgomery, United States Jackson Hospital and Clinic Full time

    Job Description The Health Information Systems Specialists is responsible for working with HIM staff and the Information Services Department to analyze, develop, implement, and maintain processes related to computer systems. Assists with identifying and resolving work flow issues and managing the HIM electronic systems for the department, training HIM staff...

  • Direct Care Staff

    1 month ago


    Montgomery, United States Finally at Home LLC Full time

    Finally at Home is looking to fill a part-time and full time position for child caregivers in our residential foster care home. Must have a heart for working with children. Responsibilities:The Direct Care Specialist reports to the Licensed Child Care Administrator and is responsible for supervising children and maintaining a safe, supportive and...

  • Periodontist

    3 days ago


    Montgomery, United States Air Force Full time

    Periodontist COMPLEX DENTAL PROBLEMS ARE NO PROBLEM When Airmen require specialized dental care, we make sure they have access to exactly what they need. Responsible for examining, diagnosing and treating diseases that form on different tissues around the teeth, Air Force Periodontists provide surgical and nonsurgical care to the issues of the gums and...


  • Montgomery, United States UAB Full time

    Position Description: Shift: M-F, 8-5 some shifts may varyLocation: MontgomeryThe Partner Services Specialist manages elements of hospital development, clinical, and family care as the primary resource for their assigned donor hospital(s). The Partner Services Specialist is primarily responsible for developing and implementing hospital strategic plans,...


  • Montgomery, United States Jackson Hospital and Clinic Full time

    Job Description The Revenue Cycle Specialist is responsible for the revenue cycle of the Jackson Clinic professional billing process to ensure appropriate and timely coding, billing, and collections. The Revenue Cycle Specialist will be responsible for working queries sent from the 3rdparty billing company to resolve errors, entering hospital charges for all...


  • Montgomery, United States Jackson Hospital Full time

    Job Description The Revenue Cycle Specialist is responsible for the revenue cycle of the Jackson Clinic professional billing process to ensure appropriate and timely coding, billing, and collections. The Revenue Cycle Specialist will be responsible for working queries sent from the 3rd party billing company to resolve errors, entering hospital charges...