Partner Services Specialist
2 weeks ago
Shift: M-F, 8-5 some shifts may vary
Location: Montgomery
The Partner Services Specialist manages elements of hospital development, clinical, and family care as the primary resource for their assigned donor hospital(s). The Partner Services Specialist is primarily responsible for developing and implementing hospital strategic plans, responding to donor referrals, authorizing donation and clinical management of donors to enhance eye, organ, and tissue donation within the assigned hospital(s). This role will also collaborate, as necessary, with other departments within Legacy of Hope and with external tissue banks to perform these functions.
Position Requirements:
EDUCATION AND EXPERIENCE
• Bachelor in Nursing, Physician Assistant, Respiratory Therapy or prior previous experience at an Organ Procurement Organization. Critical Care Experience Preferred
• 2 - 3 years’ experience within a hospital system. Experience in collaboration, education, and negotiation with governmental regulatory bodies and key regulatory personnel.
• Experience in presenting information, data, trends, and strategies to executive leadership, health care leaders, public groups, and other professionals.
LICENSE, CERTIFICATION AND/OR REGISTRATION:
Required: Valid driver’s license and ability to be insured. If licensed, must maintain current license. Must maintain BLS or ACLS
TRAITS & SKILLS:
• Demonstrated ability to work autonomously in dynamic and demanding environments.
• Ability to communicate and present information effectively and concisely within a team environment.
• Compassionate, conscientious, and ethical, and must possess strong interpersonal skills to deal effectively with conflict resolution, donor families in crisis, individuals or groups and a variety of medical professionals.
• Strong conflict management skills as well as written and verbal communication skill; and an ability to work productively both independently, and as a team participant with accountability to all other team members for meeting agreed upon objectives.
• Possess strong strategic skills, understand the hospital and community education needs of the organization and effectively formulate a plan of response. Able to clearly communicate this plan to organizational staff, as well as internal/external stakeholders.
• Extensive knowledge of public speaking, hospital/business development, family care, and clinical management.
• Possess strong organizational skills and can assess changing environments, establishes appropriate priorities, handles highly stressful situations in a calm, professional manner, using sufficient judgment and discretion at all times.
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