Dental Front Office Assistant

4 weeks ago


Manhattan Beach, United States Beach Braces Full time
Job DescriptionJob Description

Our orthodontic office has one of the highest reputations in the South Bay Area. In order to maintain this position, we rely upon impeccable service to all of our patients as well as excellent treatment results. We strive to exceed the expectations of our patients and their families, referring dental offices, and everyone that we come into contact with. Each of our very dedicated team members averages over 3 years of employment with our office.

Our current goal is to find the perfect person to welcome our patients, answer phones, schedule appointments using Dolphin Management software, ascertain any special needs of our patients and directing them accordingly. Exceptional communication skills and a warm and ready smile are essential for this job. In addition, the position requires tremendous organizational skills, attention to detail, and the ability to interact with all members of our clinical and administrative team. This is a part-time time position, approx 24 hrs/week (Tuesday - Thursday)

SPECIFIC DUTIES AND RESPONSIBILITIES:

- Make everyone feel like a welcomed guest to our office

- Greet patients and visitors with a warm smile, determine their status and needs

- Verify appointments and direct to proper clinical or administrative area

- Schedule appointments for patients in person or on the telephone

- Answer, screen, and direct incoming calls

- Organize and maintain patient charts and filing systems

- Prepare letters, information packets, other correspondences as needed

-Run reports and send emails and text messages accordingly

QUALIFICATIONS AND REQUIREMENTS:

- Outstanding communication and organizational skills

- Must love to work with people

- Excellent verbal and written skills

- College degree preferred

- Receptionist or customer service experienced desirable

- Computer experience, proficient in Word, Excel

- Professional appearance and demeanor

- Ability to multitask and prioritize

- Able to work independently, accurately and neatly

- Orthodontic or Dental office experience desirable

- This is a long-term position for a career oriented person

Please send your reply via e-mail to the above address. Attach a letter that describes in detail how your talents and work experience allow you to fulfill our requirements. A resume is also requested. Phone and in-office interviews will be scheduled with qualified applicants only.

Skills:
  • Orthodontic
  • General Practice
  • Pediatric
  • Scheduling
  • Dolphin
  • Weave

Benefits:
  • 401k
  • PTO
  • Bonuses

Compensation:
  • $18-$23/hour


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