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Unarmed Security Guard

2 months ago

Phoenix, United States Biogensys Full time
Job DescriptionJob Description

We are hiring an Unarmed Security Guard for one of our clients in Phenix, AZ.

Job Description:

  • The Hotel Security Officer position involves ensuring the safety and security of guests and staff across four distinct hotel locations in downtown and central Phoenix.
  • These properties, originally residential buildings, have been converted into hotels, each with its unique layout and clientele.
  • The officer will be assigned to any of these locations at given times, requiring adaptability and a keen understanding of the different environments.
  • The role includes regular patrols, stair navigation, prolonged standing, non-invasive bag searches, room checks, and safeguarding hotel safes and staff areas.
  • Verifying guest identification is crucial for maintaining security and a respectful atmosphere, especially considering the diverse clientele, including the homeless population.
  • Writing detailed incident reports and managing security-related documentation are key responsibilities.
  • The candidate must possess a certified guard card to perform security duties within these hotel settings.

Skills Required:

  • Excellent observational skills and meticulous attention to detail.
  • Proficiency in writing clear, comprehensive incident reports.
  • Strong verbal and written communication skills.
  • Competency in conducting respectful bag searches and room checks.
  • Ability to stand for extended periods and perform regular patrols, including navigating different layouts and staircases.
  • Skill in respectfully interacting with a diverse range of guests, including vulnerable populations.

Skills Preferred:

  • Experience in security within the hospitality industry or similar environments.
  • Knowledge of first aid and emergency response protocols

Experience Required:

  • Proven experience in a security role focusing on observation, reporting, and documentation.
  • Experience in managing non-confrontational situations.

Experience Preferred:

  • Previous experience in hotel or hospitality security, especially in buildings with diverse layouts.
  • Experience working with diverse and potentially vulnerable groups, such as the homeless

Education required:

  • High school diploma or equivalent.
  • Possession of a certified guard card

Education Preferred:

  • Security guard training or relevant certification.
  • Training in non-violent communication, de-escalation techniques, and incident reporting

Additional Information:

  • The Security Officer must maintain a professional appearance and demeanor at all times.
  • Adherence to hotel policies, especially concerning guest privacy and safety, is mandatory.
  • Flexibility in work hours and the ability to work at different locations in Phoenix, including night shifts and weekends, is required.

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