See more Collapse

Scheduler/Administrative Assistant

1 month ago


El Dorado Hills, United States Frontier Dental Laboratories, Inc. Full time
Job DescriptionJob DescriptionDescription:

Scheduler


The primary function of the Scheduler is providing exceptional customer service, answering phone calls, initiating phone calls with our Doctors and Staff, scheduling all new incoming cases, re-scheduling cases throughout the lab, Coordinating and scheduling outsourcing cases and ensuring that all cases are scheduled accurately and efficiently.


Schedule: Full time 40 hours Monday-Friday


Compensation: $19-$22 an hour depending on experience


Company Overview: Frontier Dental Laboratories is a leading full-service dental lab specializing in everyday crown and bridge work, as well as high-quality aesthetic restorations, smile design, full mouth reconstruction, and implants. We take pride in our ability to craft Custom, Precise, and artfully made Dental Restorations at the highest quality in an Ethical, Professional, Responsive, and Caring manner.


Benefits: Frontier Dental Labs recognizes the importance of providing our employees the opportunity to participate in a comprehensive and competitive benefits program. A competitive benefits program is key to our continued growth as an organization and offers our employees benefits in support of overall health and financial security.


· 401k with employer matching


· Health benefits that includes Medical, Dental, Vision, Supplemental health and H.S.A/FSA accounts


· Company paid Basic Life Group Life Insurance, Short Term Disability and Long Term Disability benefits.


· Employee Assistance Program


· Holiday pay, Sick Pay and Vacation Pay.


Essential Functions

  • Schedule all new incoming cases including implants and redo cases.
  • Schedule IOS cases, Appliances and Diagnostics
  • Meet and exceed all of our customers’ expectations by building long-term relationships with every customer to retain and grow all clients.
  • Call and re-schedule no-go cases.
  • Communicates with dental offices to advise Customers of changes to shipping dates and/or to verify case information via phone or email utilizing established scripts or templates.
  • Keeps accurate records of discussions and correspondence with customers.
  • Proactively communicates continuous process improvements to leadership.
  • Updates case boxes, applicable work order/case tracking system and applicable customer management system to reflect changes in shipping dates.
  • Monitors production flow and understands effects of production issues on shipping dates; schedules new shipping dates as necessary.
  • Monitors rush case flow to ensure cases with impending ship dates are completed on time; coordinates with Management and Technical Advisors to ensure completion of rush cases.
  • Informs next working shift of important production updates.
  • Ensure case contains RX photos; prints RX photos and locates case in order to combine materials if needed.
  • Proactively call hold cases.
  • Prints/reprints prescriptions from work order/case tracking system as necessary.
  • Monitor and actively manage missing case dates in Evident.
  • Monitor and manage Emp/incomplete accounts.
  • Invoicing corrections
  • Assist end of month statements
  • Evaluate daily invoices, make correction notes and work with accounting for proper customer corrections.
  • Provides administrative support such as verifying and/or scheduling shipping dates, scanning cases, and serving as liaison to other departments.
  • Performs other related duties and projects as business needs require at direction of management. The preceding functions have been provided as examples of the type of work performed by employees assigned to this job classification. Management reserves the right to add, subtract, or change the job functions.
Requirements:

Minimum Skills and Requirements

  • Excellent problem-solving skills.
  • Excellent organizational skills.
  • Strong team building ability.

Education & Experience

Required

  • Ability to communicate clearly with employees, management, and team members.
  • Demonstrated prioritization and time management skills.
  • Demonstrated ability to maintain organization in a fast-paced environment.

Preferred

  • Prior dental experience or background, a plus.
  • Basic dental training.

Skills & Competencies

  • High level organizational skills, time management skills and ability to work effectively in a fast-paced environment to consistently meet deadlines.
  • Ability to anticipate, identify and resolve problems in a timely and positive manner.
  • Strong technology skills and the ability to leverage technology in work processes.
  • Knowledge of principles, procedures and best practices in the industry

Physical Requirements

  • Sitting continuous for 8+ hours.
  • Standing particularly for sustain periods of time.
  • Bending or stooping continuously for 8+ hours.
  • Must be able to lift, push, and carry up tp 15lbs.
  • The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
  • Crouching. Bending the body downward and forward by bending leg and spine, 8+ hours.
  • Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers, pinch, grasp.
  • Able to use hand tools with repetitive vibration and manual dexterity.


Work Condition

  • Travel: N/A
  • Work Condition: Lab/Office


Work Eligibility

  • Must be at least eighteen years of age
  • Must pass work eligibility requirements

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.


We have other current jobs related to this field that you can find below


  • El Dorado Hills, United States Clear Tech Env Full time

    **Administrative Assistant Full Time Position open.** **_Seeking a positive organized individual_** **Responsibilities**: Scheduling Directing incoming/outgoing calls Generating site reports QuickBooks invoicing **Requirements**: Proficient in typing Microsoft 365 **Work environment**: Good, work/Life balance Professional yet...


  • El Dorado Hills, California, United States Clear Tech Env Full time

    Administrative Assistant Full Time Position open._Seeking a positive organized individual_Responsibilities:SchedulingDirecting incoming/outgoing callsGenerating site reportsQuickBooks invoicingRequirements:Proficient in typing Microsoft 365Work environment:Good, work/Life balanceProfessional yet casualBenefits:MedicalVacationPaid holidays401-KSalary based on...


  • El Dorado Hills, United States Clear Tech Env Full time

    Job DescriptionJob DescriptionAdministrative Assistant Full Time Position open.Seeking a positive organized individual  Responsibilities: SchedulingDirecting incoming/outgoing callsDirecting incoming/outgoing emailsGenerating site reportsQuickBooks invoicing Requirements:Proficient in typing Microsoft 365Professional communication with clients via phone...


  • El Dorado Hills, United States Clear Tech Env Full time

    Job DescriptionJob DescriptionAdministrative Assistant Full Time Position open.Seeking a positive organized individual Responsibilities: SchedulingDirecting incoming/outgoing callsDirecting incoming/outgoing emailsGenerating site reportsQuickBooks invoicing Requirements:Proficient in typing Microsoft 365Professional communication with clients via phone calls...

  • Scheduler

    3 weeks ago


    El Dorado Hills, United States West Coast Joint and Spine (13106) Full time

    Job Summary: Plans and schedules for surgical and related appointments for doctors. Manages certain functions related to Credentialing of professional staff members for the facility by performing the following duties. Essential Duties and Responsibilities: Include the following. Other duties may be assigned. Scheduling: - Maintains master schedule to ensure...

  • Scheduler

    4 weeks ago


    El Dorado Hills, United States United Surgical Partners International Full time

    United Surgical Partners International is a company that specializes in the development and operation of Ambulatory Surgical Facilities in the U.S. and the UK. We provide first-class surgical services for local communities and recognize our employees as our number one assets. Under the general supervision of the Director of Finance, the Scheduling...

  • Scheduler

    1 month ago


    El Dorado Hills, United States United Surgical Partners International Full time

    United Surgical Partners International is a company that specializes in the development and operation of Ambulatory Surgical Facilities in the U.S. and the UK. We provide first-class surgical services for local communities and recognize our employees as our number one assets. Under the general supervision of the Director of Finance, the Scheduling...


  • El Dorado Hills, United States Roebbelen Contracting, Inc. Full time

    Are you ready to unleash your potential? Are you passionate about construction and excited by challenges? Do you want to contribute to a larger purpose? Come find your next long-term home! Roebbelen Contracting is an award-winning, self-performing general contractor and construction manager making an impact on the community since 1959. We are a true...


  • El Dorado Hills, California, United States Experis Full time

    Job Title:Administrative Assistant (Salary Exempt)Location:El Dorado Hills, CaliforniaStatus:In officePay:$20Hr6 month ContractPrimary Purpose:To provide comprehensive administrative support including correspondence preparation, report generation, filing, and general office assistance.Essential Functions and Responsibilities:Produce correspondence, reports,...


  • El Dorado Hills, California, United States Patricio Systems LLC Full time

    Job DescriptionJob DescriptionLocation: El Dorado Hills, CaliforniaStatus: In office Pay: $16.00 / Hour6-month ContractPrimary Purpose:To provide comprehensive administrative support including correspondence preparation, report generation, filing, and general office assistance.Essential Functions and Responsibilities:Produce correspondence, reports, and...


  • El Dorado Hills, United States Swoon Full time

    Job DescriptionJob DescriptionSwoon is currently looking for an Administrative Assistant for a claims company.Location: El Dorado, CADuration: 3 MonthsPay Rate: $18/hResponsibilities:Produces correspondence, reports, and other documentation;files documents, maintains and tracks suspense files, photocopies, sends and receives facsimile transmissions,...


  • El Dorado Hills, United States Radiant Systems Inc Full time

    PRIMARY PURPOSE: To provide administrative support including preparing correspondence and reports, filing, and other general office support activities. ESSENTIAL FUNCTIONS and RESPONSIBILITIES Produces correspondence, reports, and other documentation; files documents, maintains and tracks suspense file, photocopies, sends and receives facsimile...


  • El Dorado Hills, United States Radiant Systems Inc Full time

    PRIMARY PURPOSE: To provide administrative support including preparing correspondence and reports, filing, and other general office support activities. ESSENTIAL FUNCTIONS and RESPONSIBILITIES Produces correspondence, reports, and other documentation; files documents, maintains and tracks suspense file, photocopies, sends and receives facsimile...


  • El Dorado Hills, United States Mayer Family Law Full time

    **About us** **Job Types**: Full-time, Part-time Pay: $18.00 - $22.00 per hour Expected hours: 30 - 40 per week **Benefits**: - 401(k) - 401(k) matching - Flexible schedule - Paid time off Schedule: - Monday to Friday - No nights - No weekends Application Question(s): - Please answer the following questions: 1) When are you available to start; 2) Do...

  • OR Scheduler

    1 month ago


    El Dorado, United States South Arkansas Regional Hospital Full time

    JOB SUMMARY: Engaged, positive member of the surgical department in assisting and collaborating with surgeons' clinics and internal departments within the hospital. The OR Scheduler is familiar with surgical and medical terminology and can use critical thinking and reasoning in assisting with scheduling and assigning arrival times for outpatients. This team...


  • El Dorado County, United States Your Home Assistant, LLC Full time

    We are looking for compassionate caregivers/personal assistants to join our growing team at Your Home Assistant! The right candidate has a can-do attitude, a friendly demeanor, and the ability to provide many levels of support to our clients. We are hiring right now and can have your start date be as soon as possible! Benefits: Weekly Pay ScheduleOvertime...

  • Executive Assistant

    2 months ago


    El Dorado Hills, United States Rolling Hills Christian Church Full time

    *** **MISSION** The mission of the Executive Assistant is to stay five steps ahead of their leader, tracking all of the administrative details and clearing the path for him to make his greatest contribution to our Church. The Executive Assistant will be a key asset to the Executive Pastor by anticipating needs at an exceptionally high level, allowing him to...


  • El Dorado, United States Murphy USA, Inc. Full time

    OF POSITION This position is responsible for scheduling area pipelines, monitoring inventories, and scheduling shipments. Additionally, the Product Scheduler is responsible for reporting and communicating daily inventories, sales, and re-consignments Scheduler, Product, Administrative, Pipeline


  • El Dorado Hills, United States Keeper Security Full time

    Keeper is hiring a Senior Database Administrator to join our DevOps team. This is a 100% remote position with an opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro area! Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in...


  • El Dorado Hills, United States Keeper Security Full time

    Keeper is hiring a Senior Database Administrator to join our DevOps team. This is a 100% remote position with an opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro area! Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in...