Hospice Business Operations Manager

2 weeks ago

Denver, United States Bloom Healthcare Full time
Job DescriptionJob DescriptionJob Title: Hospice Business Operations Manager 
 
About Bloom: 
Bloom Healthcare is a pioneering and employee-owned primary care and hospice practice at the forefront of transforming healthcare delivery for vulnerable patients. We bring high-touch, innovative medicine to those living at home with chronic conditions. Bloom’s model of care is proven to provide exceptional care to the homebound population, and Bloom Healthcare has generated outstanding quality results in CMS Innovation Center models compared to our peers. 
 
At Bloom Healthcare, we believe in creating an environment that fosters growth, collaboration, and a shared sense of purpose. Bloom Healthcare has been voted the "Top Workplace" for four consecutive years. This honor reflects our unwavering commitment to our employees. By nurturing a work culture that puts our team first, we empower them to put our patients first.
 
By joining the Bloom Healthcare family, you're not only embarking on a rewarding career journey but also becoming a part of a community that genuinely cares about you. We thrive together, supporting one another, and making a significant impact in the lives of our patients. Become a part of our success story and experience firsthand why we're consistently voted the best place to work. 
 
Job Summary:  
We are seeking a highly skilled and motivated Business Operations Manager to oversee the day-to-day operations of our hospice business. The ideal candidate will have a strong background in healthcare administration, business management, and operations, with a focus on maintaining efficiency, quality, and compliance within the organization. The Business Operations Manager will play a key role in ensuring the smooth functioning of all administrative, financial, and operational aspects of the hospice facility. 

Responsibilities: 
  • Operational Management:
    • Assist in the development and implementation of efficient operational processes and procedures to optimize workflow and maximize productivity.
    • Support the oversight of day-to-day operations of the hospice facility, including staffing, scheduling, and resource allocation.
    • Monitor and evaluate operational performance metrics to identify areas for improvement and implement corrective actions as needed.
  • Financial Management:
    • Support the management of the budgeting, financial planning, and forecasting processes for the hospice business.
    • Work with Bloom Director of Finance to ensure compliance with financial regulations, policies, and procedures, including billing, coding, and reimbursement practices.
    • Review financial reports and analyze key performance indicators to track financial performance and identify opportunities for cost savings and revenue enhancement.
  • Staff Management:
    • Support recruitment processes, training, and supervise administrative and support staff, ensuring adequate staffing levels to meet operational needs.
    • Provide guidance, and support to staff members, fostering a positive work environment and promoting professional development.
    • Conduct performance evaluations, provide feedback, and address any performance issues in a timely and constructive manner.
  • Regulatory Compliance and Quality Insurance:
    • Ensure compliance with all federal, state, and local regulations governing hospice operations, including licensure, accreditation, and certification requirements.
    • Stay informed about changes in healthcare regulations and industry standards, and update policies and procedures accordingly.
    • Collaborate with regulatory and quality teams and participate in audits and inspections to maintain compliance and quality standards.
    • Implement quality assurance programs and initiatives to ensure the delivery of high-quality, patient-centered care.
    • Participate in quality improvement activities, such as root cause analysis, peer review, and outcome measurement, to enhance the quality and safety of care. 
Qualifications: 
  • Minimum of 2 years of experience in healthcare administration or operations management, with specific experience in hospice care highly desirable.
  • Strong knowledge of healthcare regulations, reimbursement policies, and quality standards related to hospice operations.
  • Excellent communication, and interpersonal skills, with the ability to effectively manage and motivate a diverse team.
  • Demonstrated ability to analyze data, identify trends, and make data-driven decisions to improve operational efficiency and financial performance.
  • Ability to work collaboratively with interdisciplinary teams and stakeholders to achieve common goals and objectives.
Why Bloom? 
  • Competitive salary with bonuses and stock options. 
  • Opportunities for professional growth. 
  • Collaborative work environment with a passionate team making a difference in healthcare. 
  • Comprehensive health, dental, and vision insurance including an employer-paid benefit plan. 
  • 401(k) retirement plan. 
  • Employer-paid basic life and AD&D insurance. 
  • Generous PTO and paid holidays. 
  • Annual continued education allowance. 
Bloom Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. 

The salary for this position is competitive and commensurate with experience. The pay range for this role in the state of Colorado typically falls between $70,000 and $95,000 annually with the potential for performance-based bonuses and other benefits. Actual compensation may vary based on factors such as qualifications, experience, and location within the state. 

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