Service Advisor- Tom Wood Group

2 weeks ago


Indianapolis, United States Tom Wood Inc. Full time
Job DescriptionJob Description

The Tom Wood Group in Indianapolis, Indiana is looking to add talented Service Advisors to our team.


RESPONSIBILITIES: 

  • Meets or exceeds dealership objectives and goals for the service department. 
  • Advises customers about necessary services for routine maintenance. 
  • Fills out paperwork with correct customer information, as well as details about the maintenance including costs and methods of payment. 
  • Schedules appointments and notifies customers about any changes in appointment times, as well as getting approval for different maintenances that might be needed. 
  • Works with the customer to find out what the problems are, performing road tests and other types of inspections if necessary. 
  • Follows manufacturer guidelines for handling warranty concerns. Perform work specified on maintenance and repair orders with efficiency and in accordance with dealership and/or factory standards 
  • Explain mechanical diagnoses and required repairs in a non-technical manner to service advisors and customers 
  • Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing technology. 

QUALIFICATIONS: 

  • Hold a valid driver’s license with a clean driving record Team oriented, flexible, and focused on maintaining a high level of customer service 
  • Communicates clearly and works with customers to provide the best service  
  • Presents themselves in a professional manner at all times and stays calm under pressure 
  • Is organized and has functional computer skills 

BENEFITS

  • PTO & Vacation
  • Paid Holidays
  • Medical
  • Dental
  • Vision
  • 401k with Company Match
  • Life
  • Disability
  • Training
  • Tuition Reimbursement
  • Service Awards
  • Career Advancement

ABOUT TOM WOOD GROUP

The Tom Wood Group is proud to be family-owned and locally operated for over 50 years. Since our start in 1967, the Tom Wood Group has grown outside of automotive to include many franchises with locations throughout the Midwest and New Zealand. 

Our Core Values: Passionately Driven, Uncompromising Integrity, Sincere Desire to Help Others, Humbly Confident

Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle record, verification of social security number, and passing a drug test at a certified testing facility. Tom Wood Group is an equal-opportunity employer.



  • Indianapolis, United States Tom Wood Inc. Full time

    Job DescriptionJob DescriptionTom Wood Ford is currently searching for Service Technicians to join our team! The ideal candidate will be detail oriented, have knowledge in the automotive service industry, and a great attitude. ABOUT TOM WOODThe Tom Wood Group is proud to be family-owned and locally operated for over 50 years. Since our start in 1967, the Tom...

  • Business Development Center Agent

    Found in: Talent US C2 - 2 weeks ago


    Indianapolis, United States Tom Wood Group Full time

    The Tom Wood Group, in Indianapolis, Indiana is currently searching for a Business Development CenterAgent. The ideal candidate will demonstrate a strong work ethic and dedication to delivering high-quality customer service. BASIC JOB INFO: Flexible work schedule (40 hours) Day and evening shifts open Work 1 or 2 Saturdays per month Starting at...


  • Indianapolis, United States Tom Wood Inc. Full time

    Job DescriptionJob DescriptionThe Tom Wood Group, located in Indianapolis, Indiana, is currently searching for an experienced Title Clerk to join our team. The ideal candidate will specialize in documentation and hold prior experience as a Title Clerk. RESPONSIBILITIES: Process all new and used vehicles for registration in the state in which they will be...

  • Business Development Center Agent

    Found in: Talent US C2 - 2 weeks ago


    Indianapolis, United States Tom Wood Automotive Full time

    The Tom Wood Group, in Indianapolis, Indiana is currently searching for a Business Development Center Agent. The ideal candidate will demonstrate a strong work ethic and dedication to delivering high-quality customer service. BASIC JOB INFO: Flexible work schedule (40 hours) Day and evening shifts open Work 1 or 2 Saturdays per month Starting at...


  • Indianapolis, United States Tom Wood Inc. Full time

    Job DescriptionJob DescriptionThe Tom Wood Group, in Indianapolis, Indiana is currently searching for a Business Development Center Agent. The ideal candidate will demonstrate a strong work ethic and dedication to delivering high-quality customer service. BASIC JOB INFO: Flexible work schedule (40 hours) Day and evening shifts open Work 1 or 2 Saturdays per...


  • Indianapolis, United States Tom Wood Inc. Full time

    Job DescriptionJob DescriptionTom Wood Volkswagen is looking to add a few more Salespeople to the team! We will provide you with all the tools needed to become a success! Our state-of-the-art facility, our amazing products, and our effective training methods make this a rewarding career! ABOUT TOM WOODThe Tom Wood Group is proud to be family-owned and...


  • Indianapolis, United States Tom Wood Inc. Full time

    Job DescriptionJob DescriptionTom Wood Powersports on 96th St. is seeking entry level motorcycle technicians. Start your career today with us! ABOUT TOM WOODThe Tom Wood Group is proud to be family-owned and locally operated for over 50 years. Since our start in 1967, the Tom Wood Group has grown outside of automotive to include many franchises with...


  • Indianapolis, United States Tom Wood Inc. Full time

    Job DescriptionJob DescriptionTom Wood Porsche, in Indianapolis, Indiana, is searching for an experienced Technician to join our team. The ideal candidate for this position should possess experience and expertise in vehicle diagnostics, maintenance, and repair, coupled with a strong passion for automotive excellence and meticulous attention to detail....


  • Indianapolis, United States Tom Wood Inc. Full time

    Job DescriptionJob DescriptionTom Wood Volkswagen, in Indianapolis, IN is looking for a Lot Attendant to join our team! The ideal candidate will be the backbone of our operations and ensure our lot operates like a well-oiled machine RESPONSIBILITIES: Provide excellent customer service in all customer contact situations. Collaborate with teammates providing...


  • Indianapolis, United States Tom Wood Inc. Full time

    Job DescriptionJob DescriptionQuality Equipment Finance, a Tom Wood group company, located in Indianapolis, Indiana, is currently searching for a Commercial Collector to join our team. The ideal candidate is a skilled communicator, with a meticulous approach to problem-solving and a strong commitment to ethical conduct. RESPONSIBILITIES: Manage queue of...

  • Commercial Collections Manager- Quality Equip. Finance

    Found in: Talent US C2 - 6 days ago


    Indianapolis, United States Tom Wood Automotive Full time

    Quality Equipment Finance, a Tom Wood Group in Indianapolis, IN is currently searching for a Commerical Collections Manager to join our team. The ideal candidate will thrive in a fast-paced environment, adapting quickly to changing priorities and demonstrating resilience in the face of challenges. Additionally, they will be dedicated to fostering a...


  • Indianapolis, United States Tom Wood Inc. Full time

    Job DescriptionJob DescriptionQuality Equipment Finance, a Tom Wood company located in Indianapolis, Indiana, is currently searching for a Repossession and Skip Tracing Coordinator to join our team. The ideal candidate will possess exceptional attention to detail, excellent communication skills, and the ability to navigate complex situations with...

  • Rental Sales Agent

    2 weeks ago


    Indianapolis, United States Tom Wood Inc. Full time

    Job DescriptionJob DescriptionSixt Rent A Car, a Tom Wood Company, is looking for a high-energetic Rental Sales Agent to join our team! RESPONSIBILITIES: Provide excellent customer service in all customer contact situations. Collaborate with teammates providing top-notch customer service to increase profits and customer loyalty. Prepare the rental agreement...

  • Car Washer

    2 weeks ago


    Indianapolis, United States Tom Wood Inc. Full time

    Job DescriptionJob DescriptionSixt Rent A Car, a Tom Wood Company, is looking for a Car Washer/Detailer to join our team! This position is at our location inside the Indianapolis International Airport. RESPONSIBILITIES :Clean vehicle exterior and interior by hand, brush, or by operating washing equipmentSanitize and Disinfect Vehicles per CDC GuidelinesCheck...

  • Car Washer

    6 days ago


    Indianapolis, United States Tom Wood Inc. Full time

    Job DescriptionJob DescriptionSixt Rent A Car, a Tom Wood Company, is looking for a Car Washer/Detailer to join our team! This position is at our north side location off of 96th street in Carmel. RESPONSABILITIES :Clean vehicle exterior and interior by hand, brush, or by operating washing equipmentSanitize and Disinfect Vehicles per CDC GuidelinesCheck fuel...


  • Indianapolis, United States Tom Wood Inc. Full time

    Job DescriptionJob DescriptionPremier Acceptance, a Tom Wood company, is looking to add a Collections Account Specialist to our team! Premier is a leading automotive financial lender. We work with a large number of franchise and independent dealers within Indiana, Ohio and Kentucky. Our team provides top-notch customer care throughout the life of the loan....

  • Service Advisor

    6 days ago


    Indianapolis, United States Hubler Nissan Full time

    Job DescriptionJob DescriptionHubler Automotive Group is focused on creating an amazing work environment for our employees because we realize that they are our greatest asset! Over the years our employees have helped us become the proud recipients of a range of awards and exclusive benchmarks. If you are looking for an opportunity with excellent career...


  • Indianapolis, United States Truck Country Full time

    **Customer Service Advisor** * Full Time * Posted 3 days ago **Stoops Freightliner** **Truck Country / Stoops Freightliner-Quality Trailer Offers:** Competitive Salary Comprehensive Benefit Package 401K Plan with Company Match 80 HRS PTO within the 1st year Weekly/monthly bonuses **Duties and Responsibilities:** Speak with customers over the phone and...

  • Service Advisor

    Found in: Careerbuilder One Red US C2 - 2 weeks ago


    Indianapolis, IN 46240, United States Penske Automotive Full time

    Penske Automotive - 4140 East 96th Street [Auto Service Technician] As a Service Advisor at Penske Automotive, you'll: Sell and schedule needed service work in the service department; Schedule service appointments and obtain customer and vehicle data prior to arrival when possible; Write up customers' vehicle problems accurately and clearly on the repair...

  • Service Advisor

    Found in: Talent US C2 - 5 hours ago


    Indianapolis, United States Midas CSB Auto Full time

    Benefits: Bonus based on performance Company parties Competitive salary Opportunity for advancement Training & development The Customer Service Advisor position entails multiple job operations in a fast-paced exciting environment with customers in the automotive field. In this position, the desired candidate will be able to...