Lot Attendant- Volkswagen 96th Street

2 weeks ago


Indianapolis, United States Tom Wood Inc. Full time
Job DescriptionJob Description

Tom Wood Volkswagen, in Indianapolis, IN is looking for a Lot Attendant to join our team The ideal candidate will be the backbone of our operations and ensure our lot operates like a well-oiled machine


RESPONSIBILITIES:

  • Provide excellent customer service in all customer contact situations.
  • Collaborate with teammates providing top-notch customer service to increase profits and customer loyalty.
  • Prepare the rental agreement while advising on and up-selling vehicles and optional extras to the customer according to their needs.
  • Guide customers through the rental process using empathy, empowerment, and problem-solving skills to provide a memorable experience to delight the customer.
  • Assist customers with returns, future reservations, and any requirements or concerns they may have.
  • Perform other job duties as assigned to meet business needs.


QUALIFICATIONS:

  • Professional with excellent communication and customer service skills.
  • Maintains a high level of customer service, always being positive and outgoing.
  • Team-oriented, flexible, and willing to learn.
  • Has a valid Driver's License with a clean driving record.

BENEFITS

  • PTO & Vacation
  • Paid Holidays
  • Medical
  • Dental
  • Vision
  • 401k with Company Match
  • Life
  • Disability
  • Training
  • Tuition Reimbursement
  • Service Awards
  • Career Advancement

ABOUT TOM WOOD GROUP

The Tom Wood Group is proud to be family-owned and locally operated for over 50 years. Since our start in 1967, the Tom Wood Group has grown outside of automotive to include many franchises with locations throughout the Midwest and New Zealand. 

Our Core Values: Passionately Driven, Uncompromising Integrity, Sincere Desire to Help Others, Humbly Confident

Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle record, verification of social security number, and passing a drug test at a certified testing facility. Tom Wood Group is an equal-opportunity employer.


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