Admissions and Administrative Support Supervisor

2 weeks ago

Salem, United States Bridgeway Recovery (Bridgeway Community Health) Full time
Job DescriptionJob Description

Bridgeway Community Health is currently seeking a qualified

Admissions and Administrative Support Supervisor

to join our team

Do you believe in the gold standard of healthcare? A healthcare community that provides holistic treatment through addiction recovery, problem gambling treatment, mental health therapy, and primary medical care?

If so, you will be part of a deeply committed, trauma-informed team of providers at an agency that is not only client-centered but also voted as one of the 100 Best Non-Profits to Work for in Oregon for seven years in a row.

A sign-on bonus of $3,000 will be available to the successful new hire external hire


PRIMARY PURPOSE

The Admissions and Administrative Support Supervisor will be responsible for leading, managing and monitoring the work of administrative support staff and clinical staff. The person in this position will play a key role in ensuring smooth and efficient departmental operations in order to provide excellent customer service and client care.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Admissions Functions

  • Directs program counseling staff in the day-to-day provision of client-centered family-focused, trauma-informed services.
  • Ensures that counseling staff have been adequately trained in the most updated version of ASAM assessments.
  • Supervises clinical staff in developing individualized and clinically appropriate treatment plans.
  • Reviews and approves all clinical documentation (assessments, treatment plans, service notes, etc. per agency policy or protocol) and conducts regular quality assurance and quality improvement reviews to ensure that all proper record-keeping is performed on a timely basis.
  • Addresses any client complaints or special needs of the client or family as indicated.
  • Monitors and provides timely and appropriate feedback and oversight on staff documentation within the electronic health record.
  • Participates in quality assurance, quality improvement, utilization review activities, and makes recommendations to the program director for plans of corrections.
  • Maintains program compliance with Oregon Administrative Rules including applicable state and federal laws relevant to clinical scope of work.

Administrative Support Functions

  • Plans and organizes clerical and administrative support activities; establishes procedures, practices, and work methods to increase effectiveness and efficiency.
  • Coordinates staff scheduling, disseminates information, assigns work and trains to equip staff with the necessary knowledge and skills for their assigned duties.
  • Completes special projects by organizing and coordinating information and requirements including planning, arranging, and meeting schedules as appropriate.
  • Assist with administrative tasks as needed.

Supervisory Functions (Admissions and Administrative Support)

  • Provides day-to-day leadership and maintains a work environment that supports a multidisciplinary, trauma-informed environment.
  • Initiates requisitions for hiring, takes part in the interview process, makes recommendations for hiring, and develops an onboarding training plan for new staff.
  • Oversees staff training (new hires and current staff), orientations, and supports professional development. . May send them to internal or external training events or conferences, as appropriate.
  • Ensures training plans and required training programs in Relias Online Learning Management System are completed within deadline.
  • Conducts employee performance review that includes regular check-ins, timely feedback, goal setting, mentoring and coaching as appropriate.
  • Applies the appropriate level of disciplinary actions within company policy as appropriate in partnership with the Human Resources Department.
  • Reviews departmental needs and may request budget approval as appropriate.
  • Ensures compliance with company policies, state and federal laws and regulations.
  • Monitors and ensures that staff follow procedures to promote quality practices to provide a safe environment.
  • Attends meetings and takes part in leadership discussions concerning revision, improvement, and expansion of existing programs and offers recommendations.
  • Facilitates staff meetings and works as a member of the leadership team.
  • Manages staff's timecards, including overtime and time-off requests.
  • Monitors and ensures the program is operating within budgetary guidelines.
  • Assists with the review and tracking of incident and accident reports.
  • Works in collaboration with other supervisors/leadership team members as appropriate to ensure smooth continuity of care.
  • Coordinates and maintains a working relationship with all referral sources.
  • Performs other duties as maybe assigned.

MINIMUM QUALIFICATIONS AND EXPERIENCE

Experience, Education, and Credentials

  • QMHA and CADC II (or higher) certifications obtained from MHACBO
  • Combination of relevant education and experience. Graduate degree in psychology, social work, or a behavioral science field from an accredited college or university - preferred.
  • Must have at least 5 years of substance use disorder counseling work experience.
  • Relevant supervisory experience in a patient care environment in a related field.

Knowledge, Skills, and Abilities

  • Excellent interpersonal skills: ability to work harmoniously with others of diverse backgrounds.
  • Excellent written and verbal communication skills.
  • Strong computer skills; relevant years of experience working on Microsoft Office and Electronic Health Records.
  • Advanced understanding of ASAM PPC-2R and DSM-5 required.
  • Intermediate understanding of Oregon Administrative Rules and applicable state and federal laws relevant to scope of work
  • Time management skills and flexibility to adjust hours to accommodate the needs of the job.
  • Ability to manage a wide array of tasks, projects, and responsibilities.
  • Qualified candidates must be able to pass reference checks and DHS criminal background check.

Benefits and Compensation

  • Paid Holidays
  • Medical, Vision and Dental Coverage
  • 5% employer match 401(k) Retirement Savings Plan (Pre & Post-Tax Options)
  • Corporate Fitness Membership subsidy
  • Employer-Sponsored Life, Accidental Death, Critical Illness, Short-Term and Long-Term Disability Coverage
  • Generous Paid Time Off (PTO) Plan
  • Flexible Spending Accounts
  • Internal Growth Opportunities
  • Compensation will depend on experience and credentials
  • An additional stipend is available for Spanish/English bilingual employees.

About Bridgeway Community Health

Our mission of helping people in our community who struggle with the symptoms of addiction to drugs, alcohol, problem gambling, and/or psychiatric illness only happens when we create an agency culture of community, mutual respect, encouragement, and desire to see each employee grow and excel.


BEST Non-Profit Award

For the eighth year, Bridgeway has been honored to be designated by the Oregon Business Journal as one of the 100 Best Nonprofits to Work for in the State of Oregon


Council on Accreditation

Bridgeway has achieved accreditation, meeting the highest national standards in professional performance.


If this sounds like an environment for you, come join our team


EOE AA M/F/Vet/Disability

  • Administrative Support Associate II, Surgery Administration

    1 day ago

    Winston Salem, United States Atrium Health Full time

    Overview JOB SUMMARY:  Under general supervision, the Administrative Support Associate II assists in a variety of moderately complex administrative matters for a department/program/clinic. Maintains cooperative working relationships and an open line of communication with other departments and members of the Medical Center. Resolves problems to improve...

  • Administrative Support Associate II, Surgery Administration

    2 days ago

    Winston-Salem, North Carolina, United States Atrium Health Full time

    Overview JOB SUMMARY: Under general supervision, the Administrative Support Associate II assists in a variety of moderately complex administrative matters for a department/program/clinic. Maintains cooperative working relationships and an open line of communication with other departments and members of the Medical Center. Resolves problems to improve...

  • Admissions Specialist I

    1 week ago

    Salem, United States Bridgeway Recovery (Bridgeway Community Health) Full time

    Job DescriptionJob DescriptionBridgeway Community Health is currently seeking a qualifiedAdmissions Specialist Ito join our growing outpatient treatment team!As an Admissions Specialist I, you will be a cornerstone of providing timely access to services for individuals seeking treatment with Bridgeway. Utilizing your CADC, you will perform client...

  • RN Evening Nursing Supervisor

    2 weeks ago

    Salem, United States Salem Health & Rehabilitation Center Full time

    Salem Health & Rehabilitation Center - Nursing is what we do! Salem Health & Rehabilitation Center is currently seeking an RN House Supervisor Monday-Friday 3p-11p to work for our 210 bed skilled nursing and rehabilitation center in Salem, VA.   We're looking for caring, warm-hearted nurses who are seeking an opportunity to do meaningful work, an...

  • Case Management Supervisor

    4 days ago

    Salem, United States Morrison Child and Family Services Full time

    Case Management Supervisor- Home Study/Post Release (HS/PRS), Immigrant Youth Services   Full Time, Full Benefits Location: Salem, OR FLSA: Exempt Hybrid: 2 days a week (office based in Salem) Travel Required: Yes, (Travel to client homes)       JOB SUMMARY: The Case Manager Supervisor is responsible for all aspects of leading and supervising case...

  • Administrative Support Associate II, Plastic Surgery

    3 days ago

    Winston Salem, United States Atrium Health Full time

    Overview JOB SUMMARY: Under general supervision, the Administrative Support Associate II assists in a variety of moderately complex administrative matters for a department/program/clinic. Maintains cooperative working relationships and an open line of communication with other departments and members of the Medical Center. Resolves problems to improve...

  • Administrative Support Associate II, Plastic Surgery

    4 days ago

    Winston-Salem, North Carolina, United States Atrium Health Full time

    Overview JOB SUMMARY: Under general supervision, the Administrative Support Associate II assists in a variety of moderately complex administrative matters for a department/program/clinic. Maintains cooperative working relationships and an open line of communication with other departments and members of the Medical Center. Resolves problems to improve...

  • CADC/Admissions Specialist I

    3 weeks ago

    Salem, United States Bridgeway Recovery (Bridgeway Community Health) Full time

    Job DescriptionJob DescriptionBridgeway Community Health is currently seeking a qualifiedAdmissions Specialist I (CADC)to join our growing outpatient treatment team!As an Admissions Specialist I, you will be a cornerstone of providing timely access to services for individuals seeking treatment with Bridgeway. Utilizing your CADC, you will perform client...

  • CADC/Admissions Specialist I

    14 hours ago

    Salem, United States Bridgeway Recovery Services Inc Full time

    Bridgeway Community Health is currently seeking a qualified Admissions Specialist I (CADC) to join our growing outpatient treatment team!As an Admissions Specialist I, you will be a cornerstone of providing timely access to services for individuals seeking treatment with Bridgeway. Utilizing your CADC, you will perform client registrations, symptom...

  • Office Support Assistant

    3 weeks ago

    Salem, United States Culligan 67MD Full time

    Job DescriptionJob DescriptionBenefits:401(k)Competitive salaryDental insuranceHealth insurancePaid time offVision insurance We are looking for a full-time Office Support Assistant to help our various departments and our Front Office staff with administrative and organizational functions in the day-to-day operation of our office. Our work is focused on...

  • Accounts Receivable Administrator

    5 days ago

    Winston Salem, United States Inmar, Inc. Full time

    Under the general supervision of the Healthcare Network Supervisor, the AR Specialist provides transaction settlement support to assigned clients. Duties may include master file maintenance, data entry, transaction matching, and resolving any data is Accounts Receivable, Administrator, Business Operations, Processing, Data Entry, Manufacturing, Accounting,...

  • Cisco Systems' Administrator

    4 weeks ago

    Winston-Salem, United States OpenHire Support Test Company Full time

    We are currently searching For a Cisco AdministratorResponsible for installation, set-up, maintenance, and operation of Cisco routers, firewalls and switches and IP telephony systems Responsible for installation, set-up, maintenance, and operation of Windows servers. Perform detail network and system analysis, design and multi-protocol configuration and...

  • Advanced Medical Support Assistant

    4 weeks ago

    Salem, Oregon, United States Department Of Veterans Affairs Full time

    Summary The Advanced Medical Support Assistant (AMSA) with the Consult Management Team offers diversity in services that includes (but is not limited to) mental health, specialty services, and Community Care. The AMSA provides administrative support and performs functions necessary to promote timely and outstanding care for the Veterans both within the VA...

  • IT Administrator

    1 week ago

    Salem, United States WorkSource Oregon Full time

    Information Technology (IT) provides technical services, manages the county\'s technical resources, and provides consulting services for technology improvements through three programs: Administration, Operations, and Technology Solutions. These programs provide a complete range of technology services which include strategic planning, new service design,...

  • IT Administrator

    14 hours ago

    Salem, United States WorkSource Oregon Full time

    Information Technology (IT) provides technical services, manages the county\'s technical resources, and provides consulting services for technology improvements through three programs: Administration, Operations, and Technology Solutions. These programs provide a complete range of technology services which include strategic planning, new service design,...

  • Residential Camp- Health Supervisor

    3 weeks ago

    Salem, United States Union League Boys and Girls Clubs Full time

    Reports to: Camp DirectorOverview:The Camp Health Supervisor is an individual who meets Wisconsin State code ATCP 78.19(5)(b) to provide routine and emergency health care supervision at the camp. Specific Duties:General Camp Tasks Follow all camp rules and ensure that staff and campers are as well. Abide by Personnel Policies & Procedures of the ULBGC Camp....

  • Administrative Assistant

    2 days ago

    Salem, United States The Birches Academy of Academics and Art Full time

    The Birches Academy is a STEAM integrated public charter school located in Salem, NH. The mission of the Birches Academy is to provide excellence in core academics and the arts while cultivating the individual qualities and strengths of each child.We seek a part time Administrative Assistant for the hours of 11 AM to 3 PM, Monday through Friday, when school...

  • Weekend RN Supervisor

    2 weeks ago

    Winston-Salem, United States Oak Forest Health and Rehabilitation Full time

    Oak Forest Health and Rehabilitation - Oak Forest Health and Rehab is hiring a weekend supervisor to oversee  our skilled nursing units. This position is responsible for managing the day to day clinical needs of our residents, staff and families. Consistent, excellent communication is vital. The supervisor reports to the ADON and DON and works cohesively...

  • Maintenance Supervisor

    4 weeks ago

    Salem, United States Adler Pelzer USA Full time

    Are you looking to join a pioneering team working in the evolving world of heavy trucks in the US? If so, then the Maintenance Supervisor position with STS North America at the brand new facility in Virginia is the role for you! Adler Pelzer Group (APG) - a growing global Tier One supplier of Acoustic and Soft Trim products to the automotive industry...

  • System Administrator

    1 week ago

    Salem, United States Crescens Full time

    Job Title: System Administrator Location: Salem, VA Duration: 6+ Months Note: Local Salem, VA candidates required ALL interviews conducted ONSITE 100% ONSITE work and rotating on-call schedule. Job Description: The System Administrator is responsible for effective provisioning, installation/configuration, operation, and maintenance of computer hardware and...