Front Desk Reservation Agent

1 week ago


Burlington, United States Bellair Charters Airporter Shuttle Full time
Job DescriptionJob Description

Bellair Charters/Airporter Shuttle understands the importance of customer service. We seek individuals who enjoy assisting customers with booking tickets, answering questions, and resolving unforeseen issues. 

We provide on-the-job training in critical decision making, multi-tasking, professional written and verbal communications, customer service, office procedures, and specialized computer programs 

Schedule - Four (4) nights a week, one weekend night  (Saturday or Sunday) up to 30 hours per week, could be more if desired.
Wage: $17.50 training / $18.00 once done with training and a 0.50 / hour front desk bonus

JOB FUNCTIONS

* Answer phones
* Assist passengers with questions
* Assist passengers with parking
* Assist drivers with bus loading / luggage when needed

REQUIREMENTS

  • Strong customer service skills

  • Excellent written and verbal communications

  • Ability to handle information confidentially 

  • Experience with Excel and Microsoft Word is preferred

  • Ability to multi-task in a fast-paced environment

  • Clear verbal communication

WORK ENVIRONMENT

Reservation Agents work in a small, open office environment. Noise and other distractions are typical, and one must be able to focus under distracting conditions. The job may require assisting staff who directly work with the public. 

The company contributes 75% of all healthcare benefits after a 60-day probationary period for full-time employees who average 30 hours.

  • Health Insurance

  • Dental Insurance

  • Sick Pay

  • Paid Time Off

  • Select Paid Holidays

  • Shuttle Tickets For Friends and Family

      SCHEDULE

  • We are flexible and understood the importance of time off. Our goal is to provide a consistent schedule.

  • Full-time (30 - 40 hours a week)

  • We are open seven days a week from 6:00 AM until 9:00 PM. 

      WORK LOCATION

  • Bellair Charters / Airporter Shuttle Burlington Office - 844 S. Alder St., Burlington, WA

Employee Equal Opportunity Commission Statement:

Bellair Charters / Airporter Shuttle is an equal opportunity employer. Under anti-discrimination law, this policy's purpose is to effectuate these principles and mandates. Bellair Charters / Airporter Shuttle prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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