Assistant Banquet Captain

2 months ago

Middleburg, United States Goodstone Full time
Job DescriptionJob DescriptionBenefits:
  • Flexible schedule
  • Free food & snacks
  • Free uniforms


Job Title: Assistant Banquet Captain
Company: The Goodstone Inn & Restaurant
Reports To: Events Manager

Goodstone Inn & Restaurant's most valuable resource is our creative and innovative staff. Goodstone's excellence has been built on teamwork. Our select team of professionals works together daily to ensure Goodstone provides excellent service to our guests, who have come to expect nothing less than perfection. As part of the Goodstone Team, we are committed to inspiring and instilling a passion for excellence and allowing you to excel and grow as a team player Banquet captains supervise the staff, operations, and guests of banquet experiences at Goodstone Inn and Restaurant.

Responsibilities and Duties
  • Always provide the highest quality of service to the guests anticipate guest needs, and exceed their expectations.
  • Coordinates with the event host on all aspects of the banquet function.
  • Oversee all aspects of assigned banquet function activities, ensuring that food counters are properly set and ready for execution at the appointed time.
  • Supervises and trains staff to set up and break down assigned banquet rooms according to contract and managers' instructions.
  • Ability to respond quickly and accurately to guest requests.
  • Display good customer relation skills and take the initiative to greet guests in a friendly manner.
  • Plan the event course and orchestrate its completion promptly, quietly, and courteously.
  • Discuss any last-minute changes with the banquet team.
  • Ensure all guest requirements are set and ready 30 minutes before the event starts.
  • Coordinates function details with a banquet, conference planning, and kitchen staff.
  • Maintain constant contact with the Executive Chef to ensure decisions between food production and food service.
  • Observe guests to fulfill additional requests and determine when the next course should begin or when the meal is completed.
  • Guide, direct, and motivate banquet staff; provide guidance and direction to subordinates, including setting performance standards and monitoring performance.

Qualifications and Skills
  • A minimum of 1+ years of a lead role with Events
  • Great verbal/communication skills.
  • Basic knowledge of AV
  • Must be able to speak, read, write, and understand English
  • Requires good communication skills, both verbal and written
  • Must be able to multi-task, prioritize, and work in an effective and efficient manner
  • Must be able to work with a sense of urgency while remaining calm, pleasant, and oriented
  • Must be at least 18 years old
  • Excellent attention to detail is a must
Additional Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time or without notice.

Affirmative Action/EEO statement:
Goodstone Inn and Restaurant is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Goodstone Inn and Restaurant is proud to be a drug-free workplace. However, screening tests for alcohol and illegal drugs may be performed on applicants and employees as a condition of employment.

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