Store Manager

1 month ago


Waco, United States Holy Ship LLC Full time
Job DescriptionJob DescriptionSalary: $18 - $21 / hr

About the job

 

This is a Store Manager position for The UPS Store in Waco, TX.


Here’s What We Need

We are looking for an experienced retail manager to take ownership of a The UPS Store location and develop a culture with: Flourishing Team, Delighted Customers, and Excellent Operations  We are looking for a leader who has a desire to make a difference with our team and who has a heart to serve our community.  We want someone who will treat the store as if it were their own (which is why we offer managers a profit share plan)  This person is an experienced leader - they are a mentor who can select, train, and develop their team while engineering an environment for both team members and customers to flourish in.  Training is a core competency of this leader and will take up 15+ hours every week in their schedule. Are you the leader we are looking for?


What you’ll be doing

  • Operate the store like an owner would - managing systems, processes, team, and environment to drive profitability and engagement. 
  • Conduct 1:1 meetings with all of your team members weekly or bi-weekly.
  • Read profit and loss statements monthly to inform training and operations. 
  • Manage specific desired outcomes around Gross Margin, Retention Rate, Labor Hours, Total Training Index, and Operations Audit Score. 
  • Build a strong team through hiring, team enriching activities, training, and mentoring.
  • Create your team schedule a month in advance. No scheduling surprises
  • Manage your store’s labor hours according to budget. 
  • Conduct training with team members 15-20 hours per week.
  • Attend weekly development meetings together with store managers and the Director of Operations.
  • Oversee the cleanliness of the store.
  • Work with the district manager on the monthly store operations audit
  • Ensure your store opens and closes on time, is fully staffed, and all systems and equipment are operational.
  • Other job duties as assigned by the district manager.



What you’ll bring to the table

  • A minimum of 2 consecutive years of retail or hospitality management experience
  • A heart to serve others - both team and customers
  • Regular, honest conversations with team members about their development, training, and areas needing improvement. Including corrective leadership that is growth oriented.
  • A knowledge of sales
  • Team leadership capabilities
  • Proactive, intentional, encouraging, and great communication 
  • Ability to prioritize, organize, and execute tasks around systems and processes
  • Attention to detail, follow-up, and ability to meet deadlines
  • Print knowledge (Design, Adobe, Production) is a big plus
  • Ability to lift 50 pounds with and without assistance
  • Ability to stand and walk for long periods of time
  • Bilingual is a plus
  • Current notary is a plus


What you’ll get from us

  • A competitive salary ($18 - $21/hr DOE + Quarterly Profit Share)
  • 2+ weeks of PTO starting after 90 days (DOE)
  • Quarterly Profit Share
  • Excellent benefits
    • Health, dental, vision insurance 
      • Company pays $210/month on your behalf
    • 401k with up to 3% company matching
    • Paid parental leave
    • 6 paid holidays
    • 1 paid community volunteer day per year
    • Schedule flexibility (Min 40 hours/wk)
    • Bereavement pay
    • Referral bonus
  • Exceptional leadership development training
  • Training in owning a business


Our goal is to create a fun environment for our team to grow and thrive and for our customers to delight in.  We’d love to hear from you



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