Agency Services Representative
6 days ago
Are you looking to join a business that cares for both its customers and you? VTC Insurance Group in Troy, MI is looking to add an Agency Services Representative Trainee to our team and we are hoping it???s you With your work ethic and great people skills, we know you will be committed to creating the best experiences for our customers. If you love interacting with people and want to provide outstanding service at an agency that cares about both our clients and you, apply today
*All applicants will receive an online assessment immediately after applying. Incomplete assessments will not be considered further for this position*
Benefits
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Mon-Fri Schedule
Life Insurance
Disability Insurance
Hands on Training
Career Growth Opportunities
Retirement Plan
Tuition Reimbursement
Responsibilities
- Issuing Insurance Documentation (COI, ID cards, etc.)
- Your outstanding customer service skills will be essential in obtaining and updating client information.
- Use your savvy skills to assist clients with policy changes.
- Your relationship-building skill set will be put to use by fostering strong relationships with clients to provide a seamless client experience.
- With your keen attention to detail, you'll be making sure to follow-up with each and every client when needed.
Requirements
- 0-3 years of Customer Service Experience
- Basic computer software knowledge including Microsoft Office Suite.
- Detail-oriented with the ability to prioritize.
- Self-starter with the ability to prioritize, multitask, and think critically.
- Excellent written and verbal communication skills.
- A critical thinker and out-of-the-box problem solver who is a self-starter.
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