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Insurance Customer Service Representative
2 months ago
- Bonus based on performance
- Competitive salary
- Free food & snacks
- Free uniforms
- Opportunity for advancement
- Training & development
Location: Slidell, LA
Employment Type: Full-time
Salary: Competitive, based on experience + Performance Bonuses
Welcome to All Saints Insurance Agency
At All Saints Insurance Agency, we dont just provide insurance; we offer peace of mind to our neighbors in Slidell and beyond. Rooted in the heart of South Louisiana, we pride ourselves on our warm, welcoming approach and our deep ties to the community. Our team thrives on genuine connections, teamwork, and a shared commitment to providing exceptional service. Were looking for a compassionate and proactive Insurance Customer Support Specialist who understands the importance of accountability and is excited to make a meaningful impact.
What Youll Do
As our Insurance Customer Support Specialist, youll be the friendly face and trusted advisor for our clients. Your day-to-day will involve:
- Client Care: Assisting clients with inquiries, processing policy changes, and ensuring they always feel valued and supported.
- Policy Reviews: Conducting thoughtful reviews of client insurance portfolios to ensure theyre fully protected, while identifying opportunities for additional coverage.
- Community Building: Strengthening our client relationships by offering personalized advice and solutions that reflect their unique needs.
- Team Collaboration: Working closely with our sales team to create a seamless and supportive experience for every client.
- Local Impact: Helping our neighbors in Slidell and the surrounding areas find the coverage they need, delivered with the Southern hospitality were known for.
- Experience: At least 2 years in customer service or account management within the insurance industry.
- Licensed: A licensed insurance agent in Louisiana or willing to become licensed within 30 days of joining our team.
- Communicator: Someone who can break down complex information and make it easy for clients to understand.
- Sales Savvy: A knack for identifying client needs and offering additional products that provide true value.
- Emotional Intelligence: The ability to navigate challenging situations with grace and professionalism.
- Tech-Savvy: Comfort with insurance software and CRM systems.
- Adaptable: Thrives in a dynamic, fast-paced environment where every day is a new opportunity to make a difference.
- Grow with Us: Were committed to your professional development and offer clear paths for career growth.
- Join a Family: Our team is like a second family, and were here to support each other every step of the way.
- Make a Difference: Your work will directly impact the lives of our clients and the success of our agency.
- Enjoy Competitive Pay: We offer a competitive salary with bonuses that reward your hard work.
If youre ready to bring your talents to a team that values your skills and your passion for helping others, we want to hear from you
How to Apply:
Submit your application with your resume via our career site. Be sure to complete the first of two short assessments here. The second assessment will be emailed directly to you after completing the first.
Explore the Full Job Description and Pay Scale here.
Keywords: Insurance Customer Support, Insurance Agent, Licensed Agent, Client Support Specialist, Insurance, Customer Service Representative
