Patient Service Coordinator

2 weeks ago


San Ramon, United States Vascular Surgery Full time
Job DescriptionJob DescriptionSalary:

Company Overview: California Veins is a branch of the Vascular Surgery Group, a leading vascular practice specializing in the treatment of varicose veins and other vascular disorders with three locations in the Bay Area. Our mission is to provide compassionate care and innovative treatments to improve the health and quality of life of our patients.
 
Position Overview: We are seeking a dedicated and organized Patient Service Coordinator to join our team. The Patient Service Coordinator plays a crucial role in ensuring efficient patient flow and providing excellent customer service. This position will also involve providing support to our clinical staff to ensure the highest quality of patient care.
 
Key Responsibilities:
Patient Scheduling: Manage patient appointments and schedules efficiently, ensuring optimal use of clinical staff's time and resources. Patient Intake: Greet patients, collect necessary information, and assist with the registration process. Billing and Insurance: Verify insurance coverage, process payments, and assist patients with billing inquiries. Patient Communication: Serve as a primary point of contact for patient inquiries, providing information about procedures, appointments, and follow-up care. Clinical Support: Assist clinical staff with preparing treatment rooms, stocking supplies, and ensuring a clean and organized clinical environment. Medical Records: Maintain accurate and confidential patient records, ensuring compliance with HIPAA regulations. Collaboration: Work closely with physicians, nurses, and other clinical staff to coordinate patient care and optimize clinic operations. Problem Solving: Address patient concerns and resolve issues promptly and effectively, escalating complex matters to appropriate personnel when necessary.

Qualifications:
High school diploma or equivalent; some college coursework preferred. Previous experience in a medical office or healthcare setting is highly desirable. Strong organizational skills and attention to detail. Excellent interpersonal and communication skills. Proficiency in using electronic health record (EHR) systems and scheduling software, preferred. Knowledge of medical terminology and insurance procedures, preferred. Compassionate and patient-focused attitude.

Benefits: None
Part Time: 2-3 days/week

Location: San Ramon, CA

Competitive salary ($25-30/hr) commensurate with experience.



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