Warehouse Logistics Specialist

GBFB Overview: Through the compassion and commitment of our supporters, staff, partners and volunteers, The Greater Boston Food Bank (GBFB) takes a bold, innovative, and multi-pronged approach to achieve our mission to end hunger here. GBFB is the largest hunger relief organization in New England and among the largest food banks in the country. We are committed to increasing our food distribution to provide three meals a day to every person in need in Eastern Massachusetts while supporting healthy lives and healthy communities. Our progress toward this goal is documented by town on our interactive map.

The Greater Boston Food Bank is a member of Feeding America, the nation’s largest hunger relief organization.

Through compassion and action, together we can create a hunger-free Eastern Massachusetts.

GBFB Team Members will support the Mission to End Hunger Here. They will live our Team Member Values of Team Member well-being, Teamwork, Diversity, Equity and Inclusion, Respect, Trust, and Our Eastern Massachusetts Community.

GBFB Core Competencies: GBFB Core Competencies summarize the capabilities that are important across all jobs and that we believe collectively contribute to GBFB’s overall success. We believe they support our mission and our values. At the same time, the expected behaviors as they relate to Core Competencies may vary according to the specific job duties, requirements, and level within the organization. Core Competences are usually interpersonal and strategic and are at the heart of how we do our work.

The GBFB Competency Framework focuses on six Core Competencies:

• Contributes to a High Performing Team
• Builds a Shared Commitment
• Empowers Others
• Drives Continual Improvement
• Communicates Collaboratively
• Displays Authenticity and Transparency

Affirmative Action/EEO statement

GBFB provides equal employment opportunities to all Team Members and applicants for employment without regard to race, creed, color, religion, national origin, citizenship status, gender, sexual orientation, marital status, age, disability, handicap, genetic information, protected veteran status or any other characteristic protected by applicable federal, state, and local laws. This applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training.

No Team Member or applicant will be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged in or may engage in any of the following: (1) filing a complaint of employment discrimination; (2) assisting or participating in an investigation, compliance review, hearing, or any other activity related to the administration of any federal, state or local law requiring equal opportunity; (3) opposing any act or practice made unlawful by any federal, state or local law requiring equal opportunity; or (4) exercising any other right protected by any federal, state or local law requiring equal opportunity.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

GBFB is considered an essential response organization in times of disaster. As such, Team Members are expected to report to GBFB locations as required, after securing the safety of their families, and may be asked to perform duties that are critical (but outside of their regularly assigned duties) in times of disaster.

Job Title: Warehouse Logistics Specialist

FLSA Classification: Non-Exempt Hourly

Reports to: Assistant Vice President of Warehousing and Logistics

Position Summary: Reporting to the Assistant Vice President of Warehousing and Logistics. The Warehouse Logistics Specialist is responsible for analyzing and implementing process improvement efficiencies and monitoring warehousing, inventory, and transportation operations when applicable. The Warehouse Logistics Specialist role provides ongoing, high-quality administrative support with project management responsibility, working directly with the Assistant Vice President of Warehousing and Logistics.

Position Essential Duties and Responsibilities:

• Assist with maintaining and continually improving process efficiencies for the transportation, warehouse, and inventory control teams, including receiving, storage, replenishment, picking, sorting, and distribution of food through all GBFB points of distribution, ensuring compliance with regulatory bodies, including Feeding America, city, state, and federal entities.
• Create and utilize business metrics and benchmarks for all warehousing, transportation, and inventory control processes, including receiving, storing, replenishing, picking, sorting, and distributing food through all GBFB distribution points. Communicate and report on such processes to all relevant Team GBFB staff.
• In conjunction with the Assistant Vice President of Warehousing and Logistics, assist in designing and delivering annual work plans for warehousing, inventory, and transportation operations, including discussions and recommendations around strategic issues and process efficiency improvements, and execute with excellence.
• When applicable, work with other Department Heads to proactively identify issues, opportunities, and solutions about agency members, food donations, food safety, distribution, and availability.
• Scheduling, planning, and organizing meetings, including taking notes for key meetings and editing and posting meeting notes on shared drive within the prescribed time.
• Responsible for the execution of projects as assigned. Projects may include but are not limited to data consolidation and web searches.
• Creating, managing, and distributing spreadsheets, reports, and presentations, including graphs and Board-level, quality presentations
• Identify potential vendors and obtain quotes as needed.
• Assisting with inventory control – including assisting with cycle counting activities and assisting with reconciliation duties directly on the warehouse floor
• Providing back-up to other administrative functions, as necessary.
• Other duties as assigned by Management, such as scheduling orders and creating work schedules.

Knowledge, Skills and Abilities:

• Excellent written, oral, and interpersonal skills.
• Strong quantitative orientation, data analysis, and presentation skills
• Critical thinking skills: understanding the dynamics of the warehouse, inventory, and transportation operations and finding ways to reduce costs and increase efficiencies.
• Excellent analytical and problem-solving skills.
• Excellent organizational skills, strong prioritization skills, and irrefutable attention to detail.
• Ability to operate and obtain certification for material handling equipment.
• Knowledge of DOT, FMCSA, food safety, and other applicable rules and regulations is strongly preferred.

Mandatory Education and Experience:

• Demonstrates the required digital competencies that result in the practical usage of the full range of digital technologies at GBFB.
• Class A or B CDL Driver’s license required. Class A license preferred.
• Associates degree or equivalent work experience.
• Three years of professional experience supervising or coordinating transportation operations in a Food Warehouse or Food Distribution Center environment
• At least two consistent years of related experience, demonstrating a commitment to providing quality customer service.

• Experience in fleet maintenance and utilization of material handling equipment.
• Experience in creating and managing budgets.
• Must have knowledge and experience with WMS & ERP systems and DOT regulations.

• Genuine appreciation of GBFB’s mission and the ability to communicate it.
• Must have a valid driver's license and be able to produce a driving record from the Registry of Motor Vehicles and pass a Pre-Employment background check and drug test.

Physical Demands:

• Lifting inventory throughout the day, with inventory weighing up to 50 pounds, with or without assistance
• Ability to spend full workday sitting; working on computer; driving; standing.

Work Environment:

• Warehouse - working in ambient, cooler, and freezer zones for extended periods.
• Working with hand and powered equipment at heights up to 30' or more above the floor.
• Travel required when applicable or as directed.
• Onsite position only.
• Ability to meet physical requirements related to helping other Team Members; this may include setting up tables and chairs, moving things, and lifting boxes that weigh 25 lbs.
• Ability to work within an open-air/cubicle environment.