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Front End Utility Clerk

2 months ago

Santa Rosa, United States Oliver's Market Full time
Job DescriptionJob Description

FRONT END BAGGER - UTILITY CLERK

REGULAR FULL-TIME - $17.50-$18.50/HR

AVAILABILITY: COMPLETE OPEN AVAILABILITY

Position Overview: Front End Utility Clerks provide the highest standards of customer service. The responsibilities are many and varied, and directed toward maintaining customer relations while completing job duties.

Essential Functions:

  • Provide excellent and quality service to customers by giving them immediate and undivided attention
  • Respond to customers questions, answer to best of abilities and follow through on all questions and requests
  • Complete in-store training program
  • Be aware of products and their location in the store
  • Bag customer groceries efficiently, accurately and to the customers satisfaction
  • Offer service and assist customers with their groceries out to their car
  • Perform Go-Backs when needed
  • Gather and round up shopping carts and handbaskets
  • Maintain a calm, friendly and demeanor at all times
  • Answer department telephone calls and with proper phone etiquette when time permits
  • Face items throughout the store
  • Assist and support other departments when needed
  • Operate front end mobility scooter and plug it in for charging after use by a customer
  • Keep the front end clean, sweep floors and sanitize front end equipment
  • Keep Front end supplies and register area well-stocked
  • Perform other duties as directed

Skills & Qualifications:

  • Excellent customer service skills
  • Excellent communication skills
  • Problem solving skills
  • Self-motivated and solution-oriented
  • Detailed oriented
  • Ability to multitask
  • Ability to work successfully in a fast paced and environment
  • Possess customer service experience
  • Must be 16+ years old
  • Conversational English skills required when working with customers.
  • Bilingual proficiency preferred.

BENEFITS:

  • Employee Stock Ownership Plan (ESOP)
  • Competitive Wages & Benefits
  • Medical, Dental, And Vision
  • 401 (k) retirement
  • Employee Discounts
  • Paid Time off
  • Flex Spending Account for Medical & Dependent Care
  • Regular Wage Increases
  • Commuter Benefits
  • Safety Incentive Program
  • Career Development and Growth Opportunities