Behavioral Health Clinical Office Assistant

3 weeks ago

Concord, United States Cabarrus Health Alliance Full time $20 - $22
Job DescriptionJob Description

Benefits: The benefits package includes excellent employer paid health insurance with low out of pocket cost, retirement pension (NC Local Government Retirement System), 401(k) with match, dental, vision, life, disability, paid vacation, paid sick, 13 paid holidays, floating holiday, new hires start out with two vacation and sick days and begin accruing immediately, paid parental leave, paid volunteer hours, employee assistance program, tuition reimbursement, longevity pay, wellness allowance and more. (Benefits differ for part time employees). Prior local and state government years of service count toward calculating vacation accrual rate

Hours: 8:00 - 5:00 Monday - Friday, 40 hours per week (occasional after-hours clinics and evening client and/or recovery community meetings)

The Behavioral Health Senior Clinical Office Assistant provides administrative support for the Behavioral Health department. The Senior COA establishes safe, honest relationships that honor clear professional boundaries that support self-determination and empowerment among clients.

Primary Responsibilities:

  • Work as part of integrated/multidisciplinary team
  • Respond to phone calls from clients
  • Convene groups of SUN and RISE clients to participate in program development
  • Schedule client appointments
  • Complete documentation of telephone calls to clients

Education/Experience: High school diploma or equivalent. Experience with individuals using substances; pregnancy and parenting; HIV population preferred. Experience in a primary care, integrated setting or lived experience a plus.

License: Valid NC driver's license

Knowledge. Skills & Abilities:

  • Must be self-motivated and solve problems independently
  • Ability and willingness to fill in where needed to support the team
  • Possess ability to be non-judgmental while discussing personal and socially sensitive issues with clients
  • Accurately record services rendered and to interpret and explain records

Our Mission

To improve individual and community health through services, education, and collaborative action.

Our Vision

We envision a thriving community where people make healthy choices in healthy environments.

CHA does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.

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