Inside Sales Representative
2 weeks ago
Job Description: Inside Sales Representative
Company Overview: Renewal by Andersen, a subsidiary of Andersen Corporation, has revolutionized the window and door business for over 120 years. With a tradition of quality, innovation, and craftsmanship, we aim to create a unique and improved window and door replacement experience for homeowners. We operate in over 100 markets in the U.S., making us the largest replacement window company in the country.
Job Role: As an Inside Sales Representative, you will be the “Voice of Renewal by Andersen,” selling our products through cold calling and answering incoming calls from prospective customers. You will provide information about product features, prices, etc., and present their benefits. Your focus will be on meeting activity and appointment goals within guidelines.
Responsibilities:
- Manage customer account statuses and relevant issues
- Meet quality, productivity, turnaround time, and other expectations
- Keep records of calls, sales, and record useful information using the CRM tool
- Sell the value of an in-home consultation and convert appointments
- Schedule appointments for our Field Sales Representatives to meet with prospective customers or for customers to attend sales presentations, coordinating with the outside sales team
- Follow up on all voicemails and other inquiries
As an Inside Sales Representative, you must always uphold the company culture while making customers feel respected, cared for, and delighted with their experience.
Requirements:
- 1+ years of Inside Sales and/or Call Center experience
- Ability to work non-traditional hours (evenings and weekends)
- Proficiency in Microsoft Office Suite
Perks: As an innovative and industry-leading organization, we offer a comprehensive benefits package, including but not limited to:
- Uncapped bonus potential based on performance
- Medical/Dental/Vision/Life Insurance
- Health Savings Account contributions
- Paid holidays plus PTO
- 401K plan and yearly bonus
- A culture that supports work/life balance
- An environment where collaboration and efficiency are key
Job Type: Full-time, Day Shift 10am-7pm. (Must be available to work either Saturday 9am-3:30pm or Sunday 11am to 6:00pm)
Salary: $18.00 per hour + Uncapped Bonus
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