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Mailroom Associate
3 months ago
- The Mailroom Associate is responsible for extracting, sorting, and reviewing utility invoices according to the department and customers’ procedures
- Extracts mail from envelopes and sorts invoices, mail inserts, checks, terms, and invoices based on mode, number of pages, etc.
- Uses multiple separator sheets to organize utility bills before being scanned
- Performs a manual review of utility invoices to ensure compliance with customer and department procedures
- Separates bills that do not meet client and/or department standard procedures; attaches standard reject form and forwards to the lead for review
- Meets established production quotas in a fast-paced mailroom production line environment
- Maintains procedures including reviewing and complying with new or updated client and departmental procedures and discarding old procedures and file updates as received
- Performs minor troubleshooting on the mail opening machine
- Shows initiative in presenting problems and possible solutions to lead or supervisor
- Maintains the work area to always present a neat and professional appearance
- Works overtime as required by management to ensure timely completion of all accounts
- Ability to regularly lift mail trays and letter debris up to 35 pounds and physical capability of performing rapid repetitive hand/arm movements while opening/sorting mail that requires reaching
- Experience grasping and retaining instructions and performing at a high level of accuracy
- Good organizational and time management skills to be able to work in a fast-paced production environment
- Self-motivated with the ability to work under minimal supervision
