Automotive Store Advisor
3 weeks ago
The Midas Store Advisor is responsible for business operations and store performance (safety, efficiencies). He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Advisor owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture.
We are looking for a seasoned Advisor, Manager with an entrepreneurial spirit who will assume responsibility for operations. Three years of experience in the automotive repair business, (Midas, Firestone, Tire Kingdom, Tuffy....), and exceptional interpersonal skills.
Responsibilities
As a Midas Store Advisor, you will manage and direct all automotive and general service technicians in the operation of the shop, including:
- Deliver exceptional customer service while listening and consulting customers
- Following up with customers, services requested, estimated completion times etc.
- Oversee complete vehicle inspections and then make comprehensive recommendationsbuilding computerized repair orders and sourcing parts
- Deliver and discuss pricing estimates with customers as well as promoting shop service specials
- Oversee technicians inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
- Maintain inventory counts
- Responsible for any inventory losses
- Overall cleanliness and organization of the facility, including environmental compliance
- Updating and submitting daily sales reports to Corporate
- A minimum of 2 years of store or service manager experience (Midas, Firestone, Tire Kingdom, Tuffy....)
- General automotive knowledge
- Excellent customer service disposition
- Good communication skills
- Strong POS computer and Internet skills
- Leadership ability
- Team building skills
- Valid drivers license
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