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Plumbing Counter Sales

2 months ago

Evansville, United States Plumbers Supply Co. Full time
Job DescriptionJob Description

Plumbers Supply Co, a family-owned business in operation for over 100 years, has an immediate opportunity for a Plumbing Counter Sales Associate to join our Evansville Branch Sales Team.

Schedule is Monday-Friday 1st Shift

The Counter Sales Associate will increase sales and customer satisfaction by efficiently and courteously assisting walk-in and telephone customers in the selection and acquisition of needed products by applying technical knowledge to satisfy customer needs.

Essential Duties & Responsibilities:

  • Ensure each customer has been greeted and acknowledged.
  • Meet customer expectations by providing a friendly, knowledgeable, helpful and trusting environment.
  • Work behind the counter taking customer orders or walk-ins and incoming sales efficiently and accurately.
  • Pick, ship and consolidate all customer orders accurately and in the time frame required.
  • Generate new & repeat sales by providing product & technical information regarding inventory stocked by Plumbers Supply Co.
  • Recommend alternate products based on cost, availability or specifications.
  • Accurately process customer transactions such as orders, quotes or returns.
  • Provide accurate information regarding availability of in-stock items and information regarding when product will arrive for non-stock items.
  • Monitor scheduled shipment dates to ensure timely delivery and expedite as needed.
  • Present price, credit and terms in accordance with standard procedures & customers' profitability profiles.
  • Capturing of accurate and complete information in P-21 system for customer & operation satisfaction.
  • Present a professional image to customers & vendors.
  • Follow company policies & procedures.

Requirements:

  • High School Diploma or GED Equivalent
  • Minimum 2 years in similar position preferred
  • Highly Motivated/Competitive - driven to excel
  • Excellent verbal & written communication skills
  • Ability to think quickly and learn quickly in a very fast-paced, self-directed customer service environment.
  • Must be able to routinely lift 50 lbs
  • Must be able to stand on your feet up to 8 hrs daily

Plumbers Supply Co offers an attractive salary & benefits package including health insurance, dental and vision insurance, 10 paid holidays, paid time off, life insurance, short- and long-term disability, robust wellness program providing incentives throughout the year, 401K with company match, and a partnership with Cerity Partners to provide support for employee's financial needs.

To Join Our Team, click the Apply Button

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